Retirement Plan Consultant
il y a 7 jours
About the Role
We are seeking a highly skilled and experienced professional to join our Retirement Complementary team at AG2R LA MONDIALE. As a Retirement Plan Consultant, you will play a key role in ensuring the quality of our client service and the regularity of our data.
Key Responsibilities
- Manage client contracts to ensure regularity and quality of treatment.
- Control and update data transmitted by clients and treat anomalies detected (notably related to Nominal Social Declarations).
- Perform amicable recovery operations of complementary retirement contributions and/or declarations and trigger contentious procedures against clients in accordance with Group procedures.
- Handle incoming and outgoing contact with clients through the most suitable communication channel (emails, letters, social networks, online services, and phone).
- Contribute to the quality of our relationships with our client companies, partners, and the achievement of the objectives of the Retirement Complementary department.
Requirements
- Hold a Bac+2 degree and have a first experience in administrative management and/or client relations.
- Have a good knowledge of the basic regimes and rules of Complementary Retirement.
- Be a team player with a good relational skill, a good practice of communication techniques towards the client, and a strong sense of service.
- Be able to analyze data and have a good organizational skill.
Additional Information
- This position is open to internal co-optation.
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