Sales Assistant/Order Administration Specialist
il y a 4 jours
Trelleborg Sealing Solutions (TSS) is a world leader in engineered polymer solutions, and we're seeking a highly organized and proactive Sales Assistant/Order Administration to join our team in Maisons-Laffite, France.
Main Responsibilities:- Order Handling and Monitoring: Oversee and manage the entire order processing cycle to ensure timely and accurate delivery, utilizing various tools to optimize delivery schedules.
- ERP Account Management: Manage account-specific data in the ERP system, including Incoterms and payment terms.
- Forecasting and Planning: Conduct forecasting to ensure long-term delivery capabilities and inventory management, planning at the item level to meet future customer demand.
- Customer Relationship Management: Identify and pursue additional opportunities for both new and existing customers, handling opportunity management and quotes for focus and managed accounts.
- Item and Order Management: Create items for non-standard requests, review and approve customer drawings, manage customer orders, and conduct basic contract reviews to ensure compliance and accuracy.
- Communication and Coordination: Process commercial complaints efficiently and effectively.
- Customer Engagement: Support the preparation for and participate in customer visits to build and maintain strong customer relationships.
- Proven experience in customer service coordination or a similar role.
- Proficiency in ERP systems and data management.
- Strong forecasting and planning skills.
- Excellent communication and interpersonal abilities.
- Detail-oriented with strong organizational skills.
- Ability to handle multiple tasks and work under pressure.
- Fluent in French and English.
- Comprehensive Training: Kickstart your career with several weeks of induction training.
- Exciting Work: Engage in a multifaceted and interdisciplinary field of activity.
- Cultural Diversity: Work in a multicultural environment that celebrates diversity.
- Very Good Traffic Connections: Office in front of RER A train line station.
- Work-Life Balance: Flexible work hours with the possibility to have 2 days of home working per week maximum.
Trelleborg is an Equal Opportunity Employer, and we take pride in the diversity of our employees, valuing the special experience and expertise that people from different backgrounds bring to our business.
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