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Agency Manager

Il y a 2 mois

Cusset, Auvergne-Rhône-Alpes, France ENGIE Group Temps plein

ENGIE Home Services, a subsidiary of the ENGIE Group, stands as a frontrunner in the maintenance and energy efficiency sector. We specialize in the upkeep of heating, cooling, and ventilation systems for individuals, businesses, and both public and private organizations. With a workforce exceeding 4800 and 190 agencies across France, our mission is to deliver prompt and effective service to our clientele.

What we offer:

Our South-East Regional Directorate is in search of a:

Agency Manager (M/F)

Location: Agency based in Cusset (main site) / Branch in Montmarault

Reporting directly to the Sector Operations Director, you will be responsible for the comprehensive management of the Vichy agency, encompassing human resources, technical operations, financial oversight, and commercial activities. Leading a diverse team of approximately 40 professionals, you will foster team development while actively engaging in the agency's commercial growth and client retention strategies.

Key responsibilities include:

  • Achieving optimal profitability through the formulation of effective action plans
  • Managing client relationships and monitoring satisfaction metrics
  • Organizing and streamlining agency operations
  • Efficiently planning and scheduling maintenance visits
  • Overseeing budget implementation
  • Administering agency operations effectively
  • Cultivating a network of local partners and subcontractors
  • Ensuring adherence to safety regulations and facilitating effective communication within the agency

Additionally, you will maintain robust industrial relations within the agency.

Profile:

  • Educational background in technical or commercial fields
  • Extensive experience in profit center management and service company operations, ideally within a similar industry
  • Strong leadership capabilities and a commitment to knowledge sharing
  • Excellent interpersonal and customer relationship skills
  • Analytical mindset coupled with commercial insight
  • A passion for overcoming challenges

Why consider this opportunity?

  • Be part of a large and reputable Group

Benefits:

  • Competitive salary, performance-based bonuses, and profit-sharing options
  • Monetizable time savings account and attractive health insurance plans
  • Company vehicle and access to Employee Support Fund benefits
  • Commitment to workplace quality of life, gender equality, and diversity

If you are a team player with a sense of responsibility and a desire for new challenges, we encourage you to explore this opportunity.

ENGIE Home Services is dedicated to promoting diversity and is committed to gender equality, employing seniors, and integrating workers with disabilities.