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Residential HVAC Technician
Il y a 3 mois
Reports To: Field Supervisor or General Manager
Status: Full-time, Regular position
Category: Technician
Why Choose Service Experts LLC?
At Service Experts LLC, we pride ourselves on having a team of top-tier professionals dedicated to delivering exceptional service to our clients. We invest in our employees by providing comprehensive training, ongoing support, and opportunities for significant career advancement.
Benefits and Perks:
- Competitive Compensation: Top performers can earn substantial income, including bonuses and incentives.
- Generous Paid Time Off: Enjoy 20 paid days off in your first year, increasing to 25 days after two years.
- Job Security: Our extensive customer base ensures stability, even during slower seasons.
- Career Advancement: Numerous opportunities for growth and development across the country.
- Comprehensive Insurance: Company-sponsored medical, dental, and vision insurance.
- Wellness Programs: Access to free employee medical wellness options.
- Tools and Equipment: Company-provided smartphone, tablet, uniform plan, and tool replacement program.
- Training Academy: Enhance your skills through our internal training programs.
- Retirement Savings: Best-in-class 401(k) plan with attractive company matching.
- Life Insurance: Company-paid life insurance with options for family coverage.
- Disability Insurance: Short-term and long-term disability options available.
- Supplemental Benefits: Access to legal advice, pet insurance, and health advocacy programs.
Under minimal supervision, the HVAC Technician will perform diagnostic and service tasks on residential and light commercial HVAC systems. This role involves direct communication with customers to address inquiries, resolve issues, and ensure satisfaction. The technician will also promote products and services as needed.
Key Responsibilities:
- Conduct service and maintenance calls for residential and light commercial HVAC systems.
- Diagnose and resolve customer issues in a professional and timely manner.
- Perform maintenance and repairs on heating, air conditioning, ventilation, and refrigeration systems.
- Inspect equipment to identify potential issues and prevent unexpected breakdowns.
- Complete necessary paperwork and record information accurately.
- Maintain communication with dispatch regarding job status and availability.
- Ensure high levels of customer satisfaction through excellent service.
- Promote company products and services during customer interactions.
- Maintain company property, tools, and vehicles responsibly.
- Adhere to safety protocols and report any hazards immediately.
- High school diploma or GED with additional HVAC training and 2 to 5 years of experience.
- Valid licensing or certification as required by local regulations.
- EPA and safety certifications are mandatory.
- Proficient in servicing HVAC equipment and related accessories.
- Strong mechanical aptitude and ability to operate necessary tools.
- Effective communication skills for customer interaction.
- Ability to work flexible hours and on-call shifts as needed.
- Physical ability to lift and carry heavy items and work in various environmental conditions.
The job description is subject to review and change at any time based on the needs of Service Experts LLC.