About AROBASE INTERIM CARCASSONNE:

AROBASE INTERIM CARCASSONNE is a leading employment agency specializing in temporary and permanent staffing solutions. Our team of experts provides personalized support to businesses and job seekers alike, offering a range of HR services to meet their evolving needs.

About the Position:

We are seeking a highly motivated and customer-focused Commercial Advisor to join our team at a vehicle rental company. As a key member of our team, you will be responsible for delivering exceptional customer service, driving business growth, and ensuring seamless rental experiences.

Key Responsibilities:

• Client Relations: Welcome and advise clients on available services and vehicle types, providing personalized support to meet their needs.
• Rental Process Management: Prepare quotes and rental contracts, manage the rental process from reservation to vehicle return, and ensure timely and efficient service delivery.
• Commercial Prospecting: Participate in commercial prospecting and client portfolio development, identifying new business opportunities and driving revenue growth.
• Customer Satisfaction: Provide personalized follow-up to ensure customer satisfaction and loyalty, handling customer complaints and providing effective solutions.
• Team Collaboration: Collaborate with operational teams to ensure optimal service quality, sharing knowledge and best practices to drive business success.

Requirements:

• Successful experience in a similar role, ideally in vehicle rental or automotive sector.
• Strong communication and negotiation skills, with the ability to build rapport with clients and colleagues alike.
• Customer service orientation and results-driven mindset, with a focus on delivering exceptional service and driving business growth.
• Ability to work independently and in a team, with a strong sense of adaptability and flexibility.
• Proficiency in computer tools, including Office Suite and rental management software.
• Valid driver's license, with a clean driving record.
• Dynamism, rigor, and organization, with a strong attention to detail and ability to multitask.