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Digital Engagement Manager
Il y a 2 mois
As a CRM Manager, you will be responsible for developing and implementing strategies to enhance customer engagement across digital channels, including websites, mobile applications, and social media. Your mission will be to create and manage targeted digital campaigns to attract and retain customers, leveraging data analytics to inform your decisions. You will also be responsible for maintaining a loyal customer base, anticipating their needs, and providing personalized experiences through effective CRM management.
To succeed in this role, you will need a minimum of 5 years of experience in a CRM Manager position, preferably in the finance sector. You should possess a strong understanding of financial products and regulatory requirements. A master's degree in marketing, digital marketing, or a related field is also required. Additionally, you should have excellent communication skills, be able to work independently, and have a strong analytical mindset.
Our client is a pioneer in the financial services industry, offering a range of solutions to individuals. As a CRM Manager, you will be part of a dynamic team that is passionate about delivering exceptional customer experiences.