Quality Assurance and Training Expert
il y a 6 jours
Overview
Anantara is seeking an experienced Quality Assurance and Training Expert to join our team. As a key member of our quality department, you will be responsible for implementing and animating the company's quality policy.
Salary: $60,000 - $80,000 per year (dependent on experience)
Job Description
The Quality Assurance and Training Expert will be responsible for designing and updating quality manuals, ensuring compliance with procedures, and serving as the primary liaison with official control services. This role guarantees the reputation, notoriety, and prestige of Anantara.
Key Responsibilities:
- Provide training and guidance to employees on quality standards, processes, and best practices
- Foster a culture of excellence within the organization
- Develop and implement training programs for all hotel employees
Required Skills and Qualifications
To be successful in this role, you will need:
- A degree in hospitality or hotel management, or equivalent professional training
- A minimum of 3 years' experience in a quality department
- Excellent communication and interpersonal skills
- Ability to analyze and anticipate, listen and dialogue, and demonstrate diplomacy and self-control
Benefits
Anantara offers a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
Others
We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and driving business results, please submit your application.
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