Service Technician for Industrial Equipment
il y a 1 mois
Field Service Technician for Industrial Equipment M/F
Location
Based in the Moissy-Cramayel area
Travel requirement: Minimum 50% within the national territory and occasional international travel
Remaining time spent in the workshop located in Moissy-Cramayel
Job Overview
As a dedicated technical support professional, you will be responsible for assessments, repairs, maintenance, installations, and commissioning tasks either in the workshop or at client locations, depending on workload demands. Your expertise will cover a range of Industrial Products, including compressors, boosters, and vacuum pumps.
You can expect to travel at least 50% of your working hours across the national territory and occasionally to international locations (overseas France, Europe, and beyond). Depending on the operational needs, you may also perform repairs and assessments at the Moissy-Cramayel workshop.
Your role requires adherence to legal and internal safety regulations. You will provide preventive advice, information, and recommendations to clients.
You will serve as the primary contact for clients during your visits, working under the supervision of the workshop manager for repair tasks and reporting to the after-sales service manager. Collaboration with colleagues in after-sales, sales, and international factories is essential.
Key Responsibilities
• Execute expert maintenance or repair tasks in the workshop or at customer sites, following received instructions while adhering to company safety protocols and those applicable at customer locations (Prevention Plan);
• Respond to customer inquiries for technical information to facilitate pre-diagnosis for potential interventions;
• Inspect equipment, prepare repair estimates, and perform necessary repairs or enhancements;
• Conduct preventive and corrective maintenance activities;
• Prepare documentation for maintenance estimates;
• Establish connections for new or refurbished equipment at client locations;
• Compile and submit intervention reports to the after-sales service manager;
• Prioritize troubleshooting tasks effectively;
• Offer preventive advice, information, and recommendations to clients;
• Deliver technical training on our products to clients (familiarity with the product range);
• Collaborate on the development of maintenance contract sales alongside the after-sales service manager and sales team;
• Oversee and coordinate projects and interventions with internal teams, subcontractors, and clients (cross-functional management);
• Perform duties while wearing the necessary personal protective equipment (PPE), considering associated risks.
Basic Qualifications
• A background in industrial maintenance (BTS level), mechanical or electromechanical qualifications is required;
• Basic knowledge of automation is a plus;
• Familiarity with electrical clearances and chemical risks N2, ATEX;
• Proficiency in English is a significant advantage for international travel;
• Valid driving license.
Travel and Work Requirements
Minimum 50% travel within national and international territories
50% of time spent in the workshop in Moissy-Cramayel
Essential Competencies
• Strong knowledge of electrical and mechanical systems;
• General understanding of hydraulics, pneumatics, and basic automation concepts;
• 3 to 5 years of relevant experience in industrial maintenance.
What We Offer
• Company vehicle;
• Family health insurance;
• Meal vouchers;
• Company credit card;
• Profit-sharing opportunities;
• Monetizable Time Savings Account;
• Share options;
• Access to LinkedIn Learning and continuous professional development opportunities.
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