Food and Beverage Service Professional
il y a 2 semaines
At Pullman Singapore Hill Street, we are seeking a highly motivated and customer-focused individual to join our team as a Food and Beverage Attendant/Captain. As a key member of our restaurant team, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience that exceeds their expectations.
Key Responsibilities:
- Warmly welcome and greet our customers to the outlet, creating a positive first impression.
- Develop a thorough understanding of our menu offerings, including food and beverage items, to provide informed recommendations to our guests.
- Confidently present the menu and propose / upsell different food & beverage choices to our customers, driving sales and revenue growth.
- Efficiently place orders through the point-of-sale (POS) system and help serve orders to the tables accurately, ensuring timely delivery and minimizing wait times.
- Assist in clearing and resetting of tables according to hygiene standards and requirements, maintaining a clean and organized dining environment.
- Support the Restaurant Manager in all aspects of the outlet's daily operations, contributing to a seamless and efficient service experience.
- Ensure compliance with health, safety, food handling, and hygiene standards, upholding the highest standards of quality and cleanliness.
- Handle guests' feedback promptly, addressing concerns and resolving issues in a professional and courteous manner.
- Attend all briefings, meetings, and trainings as assigned by management, staying up-to-date on company policies, procedures, and best practices.
Requirements:
- Capable of providing excellent customer service with a can-do attitude, consistently exceeding guest expectations.
- Ability to work well under pressure in a fast-paced environment, remaining calm and composed in high-stress situations.
- Ability to work cohesively with fellow team members as part of a team, fostering a positive and supportive work environment.
- Able to work in a fast-paced environment, with a keen eye for quality control and attention to detail.
What We Offer:
- 5-day work week, providing a healthy work-life balance.
- Duty meals provided, ensuring you stay energized and focused throughout your shift.
- Heartist F&B discount and/or preferential room rates at worldwide Accor Hotels, offering exclusive benefits and perks.
- Flexible benefit – dental/optical/vacation expenses, supporting your overall well-being and financial stability.
- Comprehensive medical and insurance coverage, providing peace of mind and protection for you and your loved ones.
- Local/overseas career development and growth opportunities, empowering you to reach your full potential and advance your career.
We are an inclusive company, committed to attracting, recruiting, and promoting diverse talent. Join our team and become part of a dynamic and supportive community that values diversity, equity, and inclusion.
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Issy-les-Moulineaux, Île-de-France Accor Temps plein{"Job Title": "Food & Beverage Attendant / Captain", "Job Description": "At Pullman Singapore Hill Street, we are seeking a skilled Food & Beverage Attendant / Captain to join our team. As a key member of our restaurant team, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.Key...
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