Join the team at Lille Métropole Habitat as a Pre-Litigation Specialist

Lille Métropole Habitat plays a significant role in the realm of social housing, focusing on the development of living environments and collaborating with local authorities.

Our Objectives:

• Provide a diverse range of social housing options for both rental and purchase that align with tenant needs
• Maintain high-quality relationships with our clients
• Construct and refurbish social housing for future generations
• Facilitate urban development initiatives within the Lille metropolitan region

Reasons to Consider Lille Métropole Habitat:

• Make a meaningful impact every day
• Become part of a collaborative, innovative, and committed organization
• Enjoy a variety of roles and a healthy work-life balance

Key Responsibilities:

• Oversee a portfolio of tenants experiencing rental arrears
• Maintain and update performance dashboards
• Monitor repayment agreements
• Issue reminders and formal requests
• Process payment orders
• Evaluate financial circumstances
• Identify solutions and recover debts efficiently
• Facilitate payment collections
• Enhance debt recovery strategies
• Employ various communication techniques with tenants
• Work in conjunction with social support organizations
• Comply with established processes and timelines

Required Technical Skills:

• Familiarity with rental collection practices
• Proficient negotiation abilities
• Insight into social housing frameworks

Essential Behavioral Skills:

• Assertiveness
• Energy and enthusiasm
• Strong organizational capabilities
• Attention to detail
• Effective interpersonal communication
• Persistence
• Ability to work collaboratively in a team