Revenue Expansion Manager

About the Role

Bruker, a leading analytical instrumentation company, is seeking a highly motivated and results-driven Inside Sales Representative to join our team. As a key member of our sales organization, you will be responsible for driving revenue growth and customer satisfaction within the Bruker Biopsin organization.

Key Responsibilities

• Develop and execute targeted sales campaigns to increase market penetration with our end-to-end portfolio of consumables, services, software, and aftermarket products.
• Engage in the pre-sales phase, including managing the lead queue and generating new leads through prospect engagement and nurturing.
• Collaborate with field and market sales, service, and application specialists to achieve sales goals.
• Evaluate marketing-qualified leads and take appropriate actions using lead management and customer relationship processes.
• Recommend and support changes in processes to improve productivity and customer satisfaction.
• Develop and build customer relationships, ensuring Bruker is seen as a long-term business partner.
• Work closely with sales, market product management, and MarCom teams to leverage growth opportunities and identify wins.
• Provide number of bookings forecasts for inside sales-owned opportunities.
• Coordinate multi-department projects to meet deadlines.
• Actively participate in an open-communication environment.
• Ensure customer brand consistency and drive customer loyalty to Bruker.
• Ensure sales, finance, and legal policies and procedures are met.

Requirements

• Strong sales-oriented approach with a focus on value generation.
• Tenacity and self-motivation, with a drive to achieve successful outcomes.
• Self-discipline and ability to prioritize tasks in a rapidly changing commercial environment.
• An outgoing and likeable personality with high personal integrity.
• A natural team player, able to build confidence and establish strong cooperative relationships with personnel throughout the company, customer base, and industry.
• A flexible attitude to adapt to client availability.
• A good standard of personal presentation.

Qualifications

• Degree in chemistry, analytical science, or physics.
• Degree and/or significant experience in sales, business administration, or relevant field.
• Experience in the high-technology life science field.
• Background in NMR is a plus.
• Excellent written and verbal communication skills.

Skills and Experience

• Minimum two to three years of proven work experience in the science industry in a sales role.
• Fluent written/spoken French and English, and any other 3rd work proficient language.
• Creative thinker with a decision-ready attitude to achieve.
• Hands-on experience with CRM software and SAP.
• In-depth understanding of lead management, customer relationship, and sales administration processes.
• Computer literacy for document, presentation preparation, and report writing.
• Excellent interpersonal communication skills in local language and English.
• Proven negotiating skills.
• Ability to deal with people at all levels.