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Technical Support Advisor

Il y a 3 mois

Rodez, Occitanie, France Cegedim Temps plein

About the Role:

As a Technical Support Advisor at Cegedim Santé, you will play a crucial role in delivering exceptional service to our clients utilizing our healthcare management systems. Your primary responsibility will be to assist medical professionals by understanding their requirements and providing tailored solutions that enhance their experience.

Key Responsibilities:

  • Diagnose and resolve client inquiries
  • Provide guidance on software functionalities
  • Configure essential medical devices
  • Facilitate data transmission processes

What We Offer:

We provide an extensive training program designed to equip you with the necessary skills for success in this role.

Candidate Profile:

  • Degree in Information Technology or a related field, with a strong passion for technology and some relevant experience
  • Collaborative team player with outstanding communication and teaching abilities
  • Strong listening skills to effectively identify and address client challenges

Preferred Qualifications:

Experience within the healthcare sector is advantageous.

Why Choose Cegedim:

  • Engage in innovative e-health initiatives within a forward-thinking team
  • Personalized onboarding experience for new hires
  • Participate in wellness programs, daily engagements, and internal activities
  • Enjoy a range of benefits as part of the Cegedim Group.