Business Process Innovation Specialist

il y a 2 semaines


Ronchin, Hauts-de-France ADEO Services Temps plein
Business Process Innovation Specialist

ADEO Services is a dynamic and international company that is part of the ADEO organization. As a Business Process Innovation Specialist, you will be part of the Service Provider Development Stream, reporting directly to the Head of Service Provider Development.

Your main activities will include:

  • Identifying and designing metrics to monitor the efficiency of our processes, products, and business activities.
  • Designing and evolving lean and efficient processes, contents, and training materials using data science, frameworks, and standards set within the stream.
  • Closely working with digital and UX teams to design digital solutions that deliver outstanding user experiences.

Occasional travel to our European Business Units is required for this role. You will need to imagine and design efficient and user-oriented business processes powered by data and meant to scale. Familiarity with topics such as experience design, partnership management, network management, community management, and strong commercial, digital, and analytic skills are essential.

Solid project management skills, a solid track record from a similar position within an international environment, change management skills, fluency in both French and English, and solid leadership, co-construction, and decision-making skills are also required.

A data-driven mindset and stakeholder management are crucial for success in this role.


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