Project Manager

il y a 9 heures


Paris, Île-de-France OSF Digital Temps plein
Project Manager - Digital Transformation

OSF Digital is a leading digital transformation firm with a global footprint in 30+ countries and more than 2000 employees. Our passion is in helping businesses leverage commerce, marketing, sales, service, analytics, loyalty, and digital experience solutions. With rapidly growing, global expertise in enterprise connected commerce, OSF seamlessly guides brands throughout their entire digital transformation journey. Every day, we work with the largest and most well-known firms across the globe; and every day, we create meaningful customer experiences. We believe that when we unite as one team and pursue one shared vision, that we can revolutionize how our customers work.

Key Responsibilities:
  • Manage complex projects, including working closely with stakeholders, customers and delivery team at various levels, making assignments and monitoring progress
  • Evaluate progress, and identify significant opportunities and risks related to the project
  • Manage, direct and oversee all aspects of the project, including an understanding of contract, creation of Statements of Work (SOW)
  • Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders
  • Resolve escalations and perform root cause analysis for positive results
  • Participate to ongoing client meetings to ensure client satisfaction
  • Proactively manage changes in project scope, identify potential crises and elaborate contingency plans
  • Make sure that the development team is up to date with any changes in terms of project direction
  • Manage delivery team's activity and individual's growth/career path
  • Carry out periodical team members' performance assessment and offer valuable feed-back
Requirements:
  • Relevant direct work experience in a Project Manager role, including all aspects of process development and execution
  • Previous experience in a PM role with a focus on delivering implementations, integrations of various software applications
  • Previous experience in managing software projects
  • Customer facing skills Previous experience in managing remote/ distributed teams
  • Familiar with web programming languages, technologies and testing
  • Experience and knowledge of Salesforce Sales and Salesforce Service cloud is mandatory
  • Fluency in French and English is mandatory


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