Director of Operations Transformation Leader

il y a 3 jours


Paris, Île-de-France Bitget Temps plein
Job Description:

As the Director of Operations at Bitget, you will be responsible for driving business growth and optimizing day-to-day operations to ensure efficient platform performance. This role requires a strategic thinker with excellent leadership skills, who can develop and execute operational strategies in line with company goals.

Key Responsibilities:
1. **Operational Strategy Development:** Formulate and execute effective operation strategies to drive team and company success.
2. **Team Management and Development:** Lead cross-functional teams, set goals, and drive achievement. Recruit, train, and develop team members to enhance skills and efficiency.
3. **Process Optimization and Efficiency Improvement:** Optimize processes, reduce redundancy, and enhance automation. Monitor daily operations, identify bottlenecks, and resolve issues to ensure seamless platform performance.
4. **Risk Management and Compliance:** Identify and manage risks, develop countermeasures, and oversee compliance to ensure industry regulations are met.
5. **Customer Experience and Support:** Collaborate with customer support teams to optimize user experience. Handle feedback, complaints, and make recommendations to improve satisfaction and loyalty.

Requirements:
• Bachelor's degree or above in Business Administration, Finance, Economics, or related fields.
• At least 5-7 years of operation management experience, with 3+ years of team management experience.
• Familiarity with decentralized exchanges (DEX), platform operation management, and globalization platform experience is preferred.

Salary:
$120,000 - $180,000 per annum, depending on location and experience.

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