Customer Service Representative

il y a 2 semaines


Meaux, Île-de-France Enterprise Holdings Temps plein

Unlock Your Potential as a Customer Service Representative at Enterprise Holdings

Are you looking to launch a career in customer service, sales, and business development? As a Customer Service Representative at Enterprise Holdings, you will have the opportunity to work with a global leader in mobility, serving over 2 million vehicles and operating in numerous locations. Our company values diversity, equity, and inclusion, and we strive to create a welcoming environment for all employees, regardless of background, gender, or orientation.

As a Customer Service Representative, you will be responsible for delivering exceptional customer service, creating quotes, and explaining rental conditions and vehicle features to clients. You will also have the opportunity to contribute to the growth of our locations by seeking local clients under the agency's supervision. Additionally, you will assist with administrative tasks and vehicle preparation.

We offer a comprehensive training program to help you develop your skills in customer relations, sales, management, P&L, commercial prospecting, and fleet management. You will also have the opportunity to develop and promote your own team through guidance from qualified managers in branch locations and theoretical sessions at the headquarters.

Key Responsibilities:

  • Deliver exceptional customer service following our customer service plan.
  • Create quotes, issue contracts, and explain rental conditions and vehicle features to clients.
  • Offer additional products sales.
  • Contribute to the location's growth by seeking local clients under the agency's supervision.
  • Assist with administrative tasks and vehicle preparation.

What We Offer:

  • A competitive annual gross salary between €27,500 and €32,000, increasing to €40,000-€50,000 as a Branch Manager within 2 years.
  • Significant employee benefits.
  • A comprehensive training program to develop your skills in customer relations, sales, management, P&L, commercial prospecting, and fleet management.

Requirements:

  • A minimum of a bachelor's degree or equivalent work experience.
  • A French or European B driver's license (manual transmission), except for candidates with physical disabilities that prevent driving.
  • Sufficient English proficiency to communicate with English-speaking clients.


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