Senior Software Support Engineer

il y a 4 semaines


Paris, Île-de-France Canonical Temps plein
Senior Support & Software Engineer

Canonical is seeking a highly skilled Senior Support & Software Engineer to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support and engineering solutions to our customers.

Key Responsibilities:

  • Provide technical support and engineering solutions to customers using open source software such as Ubuntu Server and Desktop, OpenStack, and Kubernetes.
  • Collaborate with customers to understand their technical requirements and provide customized solutions.
  • Develop and maintain technical documentation and knowledge base articles.
  • Participate in the development of new features and products.
  • Stay up-to-date with the latest open source technologies and trends.

Requirements:

  • Strong technical skills in Linux, networking, and software engineering.
  • Experience with open source software such as Ubuntu, OpenStack, and Kubernetes.
  • Excellent communication and problem-solving skills.
  • Ability to work in a remote team environment.
  • Fluency in English.

What We Offer:

  • Competitive base pay.
  • Annual bonuses and sales incentives based on revenue or utilization.
  • Annual holiday leave.
  • Parental Leave.
  • Employee Assistance Programme.

Canonical is a remote-first company that provides a unique window into the world of 21st-century digital business. If you are passionate about open source technologies and technical support, we encourage you to apply for this exciting opportunity.



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