Hospitality Supervisor

il y a 6 jours


IssylesMoulineaux, Île-de-France Accor Temps plein
Job Description

Accomplish Excellence in Food and Beverage Operations

We are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team at Pullman Sydney Airport. As a key member of our hospitality team, you will be responsible for ensuring the smooth operation of our Food and Beverage department, providing exceptional service to our guests, and leading a team of dedicated professionals.

Key Responsibilities:
  • Operational Excellence: Assist in the planning, organization, and execution of Food and Beverage operations, ensuring seamless service delivery and high-quality guest experiences.
  • Team Leadership: Supervise, guide, and train a team of Food and Beverage staff, providing coaching and development opportunities to enhance their skills and knowledge.
  • Customer Service: Create a welcoming and inclusive environment for our guests, responding to their needs and preferences, and ensuring their satisfaction with our services.
  • Communication: Maintain effective communication with all departments, including front office, housekeeping, and maintenance, to ensure seamless service delivery and resolve any issues promptly.
  • Sales and Revenue: Develop and implement sales strategies to drive revenue growth, increase sales, and promote our Food and Beverage services to guests.
  • Quality and Safety: Ensure compliance with food safety and quality standards, maintaining a clean and hygienic environment, and adhering to health and safety regulations.
Requirements:
  • Experience: A minimum of 2 years of experience in Food and Beverage operations, preferably in a supervisory or management role.
  • Qualifications: A valid NSW RSA Competency card and a strong understanding of food safety and quality standards.
  • Skills: Excellent communication and leadership skills, with the ability to motivate and develop a team of staff.
  • Personal Qualities: A strong work ethic, flexibility to work weekends, public holidays, and evenings, and a passion for delivering exceptional guest experiences.

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