Software Project Manager

il y a 6 jours

BoisColombes, Île-de-France Enablon SA Temps plein

Wolters Kluwer Enablon is the software leader in integrated risk management (IRM), operational risk management (ORM) and environmental, health, safety, sustainability and quality (EHSSQ) with millions of users in 160 countries. Enablon and its more than 80 worldwide partners have driven innovation with its Fortune 100 customer base through industry events, executive engagement, customer innovation challenges, user groups, and customer workshops. Enablon's mission is to help create a better world by making organizations responsible, productive, and safe through innovative technology.

As a  Senior Project Manager ,youwill be responsible for implementing enterprise-wide software solutions for many of the world's largest companies. Within our Professional Services Organization, the successful candidate will work closely with analysts, product managers, key account executives and customer project teams to ensure the successful delivery of our solutions.
The ideal candidate will have strong experience in project management and implementation of software solutions for large enterprises. We are seeking passionate and enthusiastic individuals with excellent communication and organizational skills and a strong sense of customer care. 

Responsibilities

Lead client service delivery 

Manage multiple projects simultaneously 

Manage a small Professional Services team 

Work with Enablon teams to acquire and board staff 

Drive/improve services quality and client satisfaction 

Identify and manage risks 

Understanding of the contractual framework 

Facilitate communication between different departments, actors and clients 

Resolve conflicts, escalations 

Maintain client relationships, be personable 

Support sales cycle to position services 

Produce well defined project implementation proposals 

Manage expectations and help manage to "zero surprises" 

Anticipate project and account needs (proactive as opposed to reactive) 

Ensure high quality Project deliverables and the proper implementation of QA plans 

Make sure all projects follow prescribed methodology and maintain proper project deliverables 

Participate in the account planning meetings 

Act as a point of contact for PS services 

About you

At least 10 years of professional experience working on software or integration projects 

At least 7 years of project management and implementation of software solutions for large enterprises 

At least 2 years in leadership of a small services team 

Proven ability to build lasting relationships with clients/partners 

Some experience in sales of professional services 

A proven track record for project planning, delivery, control and completion 

Other Knowledge, Skills, Abilities or Certifications:

PMI, Prince2 or equivalent certification

Demonstrate excellent verbal and written communication

Able to effectively present in front of large internal or external groups

Experience managing multi-million-dollar projects in a fast-paced environment

Detail-oriented, self-motivated and highly organized with solid problem-solving skills

Leadership: Models good leadership while mentoring others to develop as leaders and develop as a team; manages the process of innovative change.

Teamwork: Motivates the team to work efficiently together and acknowledges each team member's contributions while celebrating team success. This includes working with team members in remote offices or through virtual environments.

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