Industrial Quality Manager

**We're making the world of digital assets accessible and secure for everyone.**

**Join the mission.**

Founded in 2014, Ledger is the global platform for digital assets and Web3. Over 20% of the world’s crypto assets are secured through our Ledger Nanos. Headquartered in Paris and Vierzon, with offices in UK, US, Switzerland and Singapore, Ledger has a team of more than 500 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets - including the Ledger hardware wallets line with more than 6 millions units already sold in 200 countries.

At Ledger, we embody the values that make us unique: Pragmatism, Audacity, Commitment, Trust and Transparency. Hear from our employees how they shape the work we do here.

The Industrial Quality Manager is responsible for leading and managing all aspects of the quality assurance and quality control functions within an industrial or manufacturing environment. This role ensures that all products, processes, and systems meet internal and external quality standards and comply with regulatory and customer requirements. The Quality Manager develops quality strategies, manages audits, leads root cause analysis, and drives continuous improvement initiatives across the organization.

**Your mission**:

- Develop, implement, and maintain the company’s Quality Management System (QMS) in compliance with relevant standards (e.g., ISO 9001).
- Manage quality control processes, inspection protocols, and testing procedures throughout the production lifecycle.
- Lead internal and external audits; liaise with certification bodies and customers regarding quality standards and concerns.
- Monitor and report key performance indicators (KPIs) for product quality, process efficiency, and compliance.
- Conduct root cause analysis for quality issues and lead corrective and preventive actions (CAPA).
- Train and develop quality team members and support staff in quality tools and techniques (e.g., Six Sigma, FMEA, SPC, 8D).
- Collaborate with engineering, production, and supply chain teams to ensure quality is integrated into all aspects of operations.
- Ensure compliance with industry regulations and customer-specific requirements.
- Manage quality documentation and maintain records for traceability and regulatory compliance.
- Champion a culture of continuous improvement and operational excellence.

**What we're looking for**
- Bachelor’s degree in Engineering, Quality Management, or a related technical field.
- Minimum of 10 years of experience in industrial or manufacturing quality management.
- Experience with ISO 9001 or other relevant quality standards.
- Proven leadership and team management experience.
- Strong knowledge of quality tools and methodologies (e.g., Lean, Six Sigma, FMEA, SPC, PPAP, APQP).
- Proficient in quality software, ERP systems, and MS Office.
- Strong analytical and problem-solving skills.
- Excellent communication, interpersonal, and organizational abilities.
- Ability to work cross-functionally and manage multiple priorities.

**What's in it for you?**
- ** Equity**: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
- ** Flexibility**: A hybrid work policy
- ** Social**: Frequent social events, snacks and drinks
- ** Medical**: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
- ** Well-being**: Personal development, coaching & fitness with our dedicated partners
- ** Vacation**: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days
- ** High tech**: Access to high performance office equipment and gadgets, including Apple products
- ** Transport**: Ledger reimburses part of your preferred means of transportation
- ** Discounts**: Employee discount on all our products.