Department Manager, Loewe Printemps

**Position**:
**Being part of LOEWE**gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.

As **Department Manager,**you will take ownership of a department’s or floor's performance, leading and proactively coaching a team of client advisors to achieve their individual, the department/floor, and the stores targets. You will support the Store Manager/Director with developing new and existing Clients. You will be responsible for building passionate, highly motivated, and talented individuals who continue to grow in their career, securing succession plans with this.

**Job responsibilities**:
**Your role will be**:

- Team Management and Development _
- _Lead the team to drive and deliver business goals, creating a positive, enjoyable work environment which fosters cooperation and excellence. _
- _Define individual and team goals and targets, regularly reviewing, managing, and coaching performance against the expectations. _
- _Provide regular and qualitative feedback to the team, coaching “in the moment” to achieve the greatest impact. _
- _Identify, recruit, and develop talent in collaboration with the Store Manager/Director, securing succession plans to enable this. _
- _Lead from the front, role modelling the way to sell and support your team in their sales to develop their KPI’s. _
- _Support and develop the team in building long lasting Client relationships leveraging all resources and tools available. _
- _Communicate with passion and inspire the team on company messages and information during morning briefings, training, and one to one meetings. _
- _Provide support and guidance to new joiners to ensure their onboarding path is fully completed so their integration into the company is positive. _
- Client Experience _
- _Manage the customer flow to ensure each client is given the correct level of service and no client is left unattended or unacknowledged. _
- _Cultivate a Client centric mindset to always ensure the highest level of Client experience. _
- _Develop the customer database through optimizing data capture rate and integrity. _
- Product _
- _Focus on driving sales for an assigned category, analyzing performance and creating actions to improve and grow performance. _
- _Grow the team's technical knowledge of the product category to increase KPI performance; Sales, Cross Selling, UPT, etc. _
- _Share feedback with the regional team on the performance, customer feedback and market insights of the assigned product category. _
- Operations _
- _Lead the store in the absence of more senior management, opening and closing the store, resolving difficult clients, escalating or seeking support where necessary. _
- _Maintain a thorough understanding of policies, standards and procedures ensuring they are communicated and implemented. _
- _Maintain inventory and be responsible for inventory management. _
- _Additional duties and management responsibilities as required. _

**_Profile _**:
**_What is important for the role: _**
- _Proven experience within a similar environment leading diverse people to success. _
- _Effective communication and interpersonal skills, valuing and amplifying diversity. _
- _Strong and demonstratable commercial acumen. _
- _Ability to be agile, creative, and commercial in solution development. _
- _Passion and knowledge of the managed product category. _
- _A client-centric mindset with a passion to exceed expectations. _
- _A committed Team Player, willing to work side by side with the team to lead and influence. _
- _Deep interest in Fashion, Art and Culture. _
- _Fluent in French and English.**_Additional information _**:
**_About LOEWE _**
- Created in Spain in 1846, LOEWE approaches 180 years as one of the world’s major luxury houses. Since 2013, under LOEWE’s creative director, Jonathan Anderson, the brand has started a new chapter, presenting itself to the world as a house focused on craft and culture; evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather. _
- LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand’s belief in the importance of craft in today’s culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft, and culture around the world. _

**_LOEWE _**
**_MAISON _***:

- Steeped in art and historical references, rooted in craft and tradition, Loewe has been reinventing leather craftmanship for almost 200 years. From its birth in Madrid in 1846 to its latest collection dedicated to the elegance of Chinese monochrome ceramics, the Maison’s journey has been defined by its core values: energy, creativity, and a thoroughly modern approach blende