Product Designer

At Too Good To Go, we have an ambitious goal: to inspire and empower everyone to fight food waste together.

More than 40% of all food produced in the world is wasted and retailers lose between 1-3% of their annual sales due to food waste, all of this waste has a huge impact on the health of our planet, with 10% of greenhouse gas emissions coming from food waste.

The **Retail Technologies** teams at Too Good To Go are working on our new software solution, **the Too Good To Go Platform**, used directly by Retailers to track and redistribute surplus food seamlessly. This **B2B app**, connected to our consumer marketplace, helps stores better manage expiry dates by; detecting products that are about to expire, recommending what to do with them, and facilitating their redistribution (via discounting for in-store customers, donations to charities, or sales on the marketplace). This business app is already used by tens of thousands of store employees every day, and soon to be hundreds of thousands by the end of the year in several countries.

We're more than an app: we are a certified B Corporation with a mission to empower everyone to take action against food waste, so alongside our marketplace app, we create educational tools, explore new business solutions - such as our Retail Technologies offering, and influence legislation to help reduce food waste.

We're growing fast: Our community of 87 million registered users and 210,000 active partners across 17 countries, have together already prevented 296+ million meals from going to waste - avoiding over 742,000 tonnes of CO2e

**The Role**

As a **Product Designer in the Retail Tech team**, your mission is to ensure we design solutions to the right problems and continuously improve the in-app experience of our partners while delivering on team objectives. You will be involved in all phases of product design, from opportunity prioritization, brainstorming and ideation, to implementation, quality checks and optimisation, including creating wireframes, prototypes, testing with new and existing users, UI/UX and visual design. Working in a product team means you will work towards specific outcomes with the freedom and responsibility to figure out the best route to achieve them together with the other Engineers and Product members of the Team.

**Responsibilities**:

- In collaboration with the wider product and tech team, you will have to:

- Collect store employee needs during store visits
- Collect additional needs by looking at support requests
- Collect needs from Key-Account Managers and Sales Engineers (both are commercial teams)
- Frame these needs to define new features
- Design wireframes, prototypes, and iterate on them
- Collaborate with software engineers to find the best design solutions for a favorable impact/effort ratio (designing features with a high positive impact for our client and possibly with limited effort on the engineering side)
- Quality check new features before releasing them
- Follow-up on KPIs related to features using analytic tools

**Beyond this**:

- You will be an integral part of the product team working cross-functionally and as such, you will have to use your skills panel to contribute to our team and company objectives, i.e. reduce food waste in grocery retail.
- You will help build and maintain a healthy UX community with fellow Designers and Researchers
- Experience as a digital Product Designer for mobile.
- Confident wire-framing at all fidelity levels (from pen and paper to pixel-perfect).
- Proficient in Figma.
- Familiar with user-centric design methodology and processes.
- Comfortable facilitating design workshops at different stages of the discovery.
- Excellent interpersonal and communication skills, with the ability to present your design methodology and process in a clear and simple way.
- Ability to design and create products by combining business goals and user needs.
- Familiarity with working in cross-functional teams.
- Strong aesthetics and understanding of design as a craft.
- Proficient in English.
- A really nice-to-have would be a grocery retail experience.

**What we offer**:

- Develop and maintain the backbone of our Retail Technologies solution, which will be used by 1000s of retailers every day, to support them in their efforts to combat food waste, positively impact their sales and reach an even bigger audience
- An opportunity to work in a global social-impact company and certified B Corporation where you can see a real and tangible impact in your role.
- To be an integral member of our defined product teams. We are eager for you to make an impact and contribute to the product scope and development; Your insights are valuable, and we are here to listen.
- Work-life balance is important to us Focus on the job to be done, not the hours spent, there is no need for overtime. On-call duty is not part of the job, but can be additionally agreed upon should you and your manager both wish it. We believe ha