Emea Claims Operations Analyst

EMEA Claims Operations Analyst

Are you ready to elevate your career in data analytics and business intelligence? The EMEA Claims Operations team at Chubb is on the lookout for a passionate and skilled Operations Analyst to join our mission of delivering deep data insights that drive impactful decisions for our regional leadership and claims management teams.

**Why Chubb?**

At Chubb, we believe in empowering our employees to make a difference. As part of our EMEA Claims Operations team, you'll play a vital role in shaping the future of claims management through data-driven insights. You will collaborate with diverse teams, from Claims Leaders to IT and actuarial experts, to ensure our operations thrive in a complex and evolving landscape.

**Key Responsibilities**:

- **Drive Data Excellence**: Take ownership of data analytics and advanced data generation, ensuring accuracy and timeliness while communicating effectively with stakeholders to support business objectives.
- **Build Meaningful Relationships**: Establish strong connections with IT and other key internal departments to validate and discuss data sources, fostering collaboration that fuels our growth.
- **Monitor and Innovate**: Keep a close eye on the performance of MI/BI initiatives and engage in critical projects that require your expertise in data interpretation and generation.
- **Embrace Continuous Improvement**: Actively participate in professional development through Chubb's Claims Craftsmanship modules, honing your skills in data manipulation and digital innovations.
- **Be a Knowledge Champion**: Drive self-studies and contribute to the collective knowledge of the team, ensuring a sustainable knowledge base and encouraging continual learning.
- **Exemplify Our Values**: Uphold Chubb's ethical standards and service excellence while demonstrating flexibility and a lean mindset in your daily operations.

**Qualifications**

**What We're Looking For**:

- **Interpersonal Skills**: Strong communication abilities to quickly grasp strategic business requirements and prioritize effectively. Your capacity to escalate needs when necessary will be key.
- **Technical Proficiency**: Familiarity with data/reporting solutions using enterprise systems (e.g., IBM Netezza, Microsoft SQL Server, IBM DB2) and experience with reporting tools like QlikSense, QlikView, Cognos BI, or SSRS.
- **Analytical Expertise**: Solid understanding of SQL querying and scripting, alongside knowledge of data lake/data warehouse concepts.

**Your Experience**:

- **Multilingual Advantage**: Fluent in English, with proficiency in German, French, or Spanish preferred. Your ability to communicate across cultures will enhance our regional engagement.
- **Educational Background**: A degree in Business Administration, Mathematical/Statistics Science, or equivalent qualifications from a global corporation or consulting environment.
- **Seasoned Professional**: A minimum of 5 years of relevant experience in the insurance industry or a similar field, with a robust track record of execution and accountability in complex environments.
- **Entrepreneurial Spirit**: A proactive mindset, capable of navigating tight deadlines and pressure to deliver data-driven insights and lead discussions with senior stakeholders.

WE OFFER IN RETURN

Competitive salary & pension scheme, 25 days annual leave plus ability to purchase 5 additional days, Private Medical cover, Employee Share Purchase Plan, Life Assurance, Subsidised gym membership, Comprehensive Learning & development offerings.

Employee resource groups: Gender Equality Network, Abilities & Wellbeing, Social Mobility, Parents & Carers, Pride Network, Cultural Awareness Network.

**Integrity. client focus. respect. excellence. teamwork**

Our core values dictate how we live and work. We're an ethical and honest company that's wholly committed to its clients. A business that's engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that's collaborative and supportive.

Job ID 300001105097678