Supply Operations Coordinator

**WHAT -**Main Responsibilities & Technical Competencies**
- ** Inventory and stock Management for Clinical Studies**
- Develop and implement appropriate digital tools to support internal (SAP) and external inventory management (connected to subcontractor data/systems)
- Coordinate information from the forecast planning stage through to stock updates, including updates following product destruction,
- Analyse inventories and coordinate appropriate actions to optimize them, implement tools to monitor any risk of stock out (internal and external clinical studies)
- Perform and maintain regular valuation of internal and external inventories,
- Ensure communication of inventories are made to ensure alignment with clinical requirement and needs, CDMO management and internal packaging teams
- ** Order Management for all Clinical Studies**
- Manage all orders (SAP, K2, Ariba) required for clinical study supply: packaging materials, semi-finished products, finished products/Comeds as needed,
- Ensure delivery timelines and quality with suppliers and manufacturing sites,
- Organize the selection of secondary packaging suppliers and coordinate documentation and contract management,
- Set-up supplier/management site follow-up meetings and tools (Business Review Meetings, KPIs, etc )
- Propose or advice on kit design solutions that meet clinical/regulatory requirements and technical constraints of clinical packaging, in collaboration with packaging suppliers,
- Launch and monitor the execution of Internal Manufacturing Orders in SAP (internal clinical studies) in alignment with Planning and Packaging Supervisors
- Coordinate the release of finished products according to the defined standard timelines and ensure Ready to distribute date
- Act as a single Supply Operations point of contact in GCS for clinical studies (internal and external) in close collaboration with other relevant functions : GCS Projects managers, Forecasters, TechOps, Manufacturing sites, CDMO, material packaging suppliers
- Act as a back-up for the Planning Supervisor
- Handle quality events (deviations, change controls, claim) within the defined timelines and expected quality standards, and propose appropriate corrective actions and preventive actions in collaboration with suppliers and/or manufacturing sites,
- Conduct regular benchmarking of technical innovations related to clinical kit packaging and labelling through CDMOs or suppliers,
- Support or provide the relevant trainings (SAP system particularly)
- ** Continuous improvement**
- Promote and support continuous improvement within the team by proposing the implementation of a sustainable framework that provides visibility on actions completed, in progress and upcoming,
- Assess and map existing processes and propose proactive improvements to prepare for the SAP transformation (digitalization, automation, etc.).
- Contribute to the monitoring and enhancement of operational performance through the implementation of KPIs,
- Master and utilize continuous improvement tools, in alignment with those provided by the Corporate Excellence team,
- Act as an expert for team members in the use of these tools (SAP, PowerBI, Sharepoint )
- ** QEHS Responsibilities**:

- Comply with applicable Good Practices (GMP, GDP, etc) and environment, Health & Safety rules through adherence to site procedures
- ** CSR Responsibilities**:
**HOW - Behavioural Competencies Required**
- Analytical mindset: Capable of observing and identifying patterns for improvement
- Innovation: Identifies and promotes the development of new processes and tools to enhance performance
- Team spirit: Ability to foster teamwork and collaboration
- Adaptability: Skilled in managing fast paced and complex situations
- Large autonomy in day-to-day Ops and activity follow up
- Ability to embrace and manage changes

**HOW - Knowledge & Experience**

Knowledge & Experience (essential):

- 3 to 5 years of experience in an equivalent position in the Pharmaceutical Industry (R&D or Industrial Production)
- Knowledge of the Quality and Regulatory Environment related to Pharmaceutical and/or Clinical Activities (GxP)
- Expertise in supply tools: SAP or other MRP

Knowledge & Experience (preferred):

- Pack office expertise & advanced excel level
- Experience with quality management tools in Pharma (Trackwise, Quality Connect or equivalent)
- Mastery of digitization tools (Power BI, Teams, SharePoint, Visio, IRT, TimelinePro, etc.)

Education / Certifications (essential):

- Bac+3 specialized in Supply Management

Education / Certifications (preferred):

- Bac +5: Engineer or pharmacist in the Pharmaceutical Industry specialized in Supply Management
- Experience in Supply Chain planning and execution
- Experience managing multiple projects at once and packaging vendors

Language(s) (essential):

- French: fluent
- English: fluent

Ipsen Hybrid Working Policy : 3 days in Dreux site + 2 days in Home Office