E-merchandising Analyst

Code de référence: 91419**E-MERCHANDISING ANALYST (H/F/X)**:

- Paris, 75, FR- Fixed TermLa Maison Chloé a été fondée en 1952 par Gaby Aghion, une Parisienne d'origine égyptienne qui voulait libérer le corps des femmes de la mode formelle et rigide de l'époque à travers le prêt-à-porter de luxe.

Depuis près de 70 ans, Chloé inspire les femmes en créant des collections et des accessoires de mode, en révélant des histoires et en partageant ses expériences. La vision avant-gardiste de la féminité de notre fondatrice continue d'inspirer notre engagement à long terme pour soutenir la promotion des femmes.

Women moving forward. Pour un avenir plus équitable. C'est cet objectif qui nous guide dans tout ce que nous entreprenons. Aujourd'hui, notre but est de créer de beaux produits porteurs de sens pour la société et pour la planète.

Nous sommes fiers d’avoir reçu la certification B-Corp qui marque une nouvelle étape dans notre volonté de réinventer notre façon de faire du business, et nous espérons inspirer d'autres organisations.

C'est pourquoi nous constituons des équipes qui s'engagent dans notre mission. Nous voulons partager cette approche au sein de l'entreprise et avec notre communauté au sens large.

We welcome diverse & international profiles with varied experiences to join our teams.

As this specific position requires that the future collaborator speaks fluent English, the job description is therefore written in English.

**MAIN RESPONSABILITIES**

**Planning & Analytics**
- Pull daily/weekly operational reports and monitor business performance by category, by commercial line, by function and by market vs LY and vs Target.
- Build Pre-buys and Post-buys end of season analysis on seasonal and carry-over collections in relation with traffic, product phasing and page views to recommend optimized stock allocations, forecasts and localizations that will deliver increasing sales results.
- Create and update the Merchandising Best Estimate (top down and by market)
- Create the E-merchandising newsletter by market

**Product**
- Coordinate closely with all stakeholders to monitor pricing updates and competitive benchmark to ensure price homogeneity across all channels and regions.
- Daily follow-up with Supply Chain and Logistics to provide a view on stocks position/availability at all time (new collection launches, reallocations, replenishments, residual buy shipment) in order to support E-Merchandisers & Digital Content Team in planning ahead commercial and marketing activations.
- Monitor Pre-orders and ensure ETA accuracy online till stock upload based on Supply Chain stock allocation plan for Chloé & See by Chloé (all categories).
- Be the Client Service relay regarding online product customers’ requests.

**Stock**
- Managing the stock lifecycle and daily operations related to these activities: inventory management, delivery flow monitoring, customer service product requests, end of season returns, seasonal markdowns activities.
- Follow-up on each delivery phases from shipment till stock upload and ensure a seamless stock delivery flow between warehouses.
- Monitoring launching plan and define delivery priorities in coordination with E-Merchandising (best-sellers, new collection, marketing push) and negotiate reduced delivery lead-times for all categories including Licensees.
- Building Master Orders on SAP, Purchase orders (Licensees) and discrepancies management.
- Define delivery priorities in coordination with E-Merchandising (best-sellers, new collection, marketing push) and negotiate reduced delivery lead-times for all categories including Licensees.
- Coordinate the logistics of promotional end-of-season stock pick-ups and ensure regular verification of defective items in the warehouses.
- Be pro-active in setting-up processes that will lead to continuous improvement of e-commerce business and revenue.

**Packaging**
- Managing E-business packaging orders, forecasts and stock level monitoring.

**PROFILE**

You have a minimum of 5 years’ experience in Planning operations, Supply Chain and/or Merchandising, Logistics (within luxury e-commerce is a major plus).

You have strong planning, analytical and organizational skills with proven ability to manage multiple tasks.

You have excellent Excel and SAP skills.

You are rigorous, able to work independently and you know how to prioritize tasks.

You are a problem-solver and results-driven.

You understand customer-centricity strategy, you have a good product sensitivity and a strong commercial mindset.

You speak English fluently.

**ATTITUDES RECHERCHEES**

Entrepreneuriat : Vous prenez des initiatives et agissez comme s’il s’agissait de votre propre business. Vous êtes responsable de vos décisions, vous agissez avec passion et détermination, afin de saisir les opportunités et donner vie aux idées.

Esprit d’équipe : Vous fédérez et rassemblez autour de projets tout en encourageant la collab