Assistant Store Manager

**Assistant Store Manager Opportunity**

**Join the team. Drive Sales. Be the Most You**

At Claire’s, we’re all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you

**Responsibilities**
- **Sales Leadership & Profit Growth**:Take ownership of store sales by delivering outstanding customer experience, upselling products, and implementing promotions to maximize revenue. You’ll be at the forefront of driving store performance.
- **Customer Engagement & Experience**:Every customer interaction is a chance to create a loyal shopper Use your enthusiasm and product knowledge to provide personalized styling advice, recommend add-ons, and enhance their shopping journey.
- **Expert Piercing Services**:Become a trusted piercing specialist through our training program. Provide a safe, fun, and professional experience that keeps customers coming back.
- **Operational Excellence**:Ensure the store runs smoothly by maintaining inventory accuracy, handling transactions efficiently, and keeping the store well-merchandised and visually appealing to drive foot traffic.
- **Team Support & Sales Coaching**:Work alongside your Store Manager to train and motivate team members in achieving sales goals and delivering top-notch customer service.
- **Trend-Driven Brand Representation**:Showcase Claire's products and services with enthusiasm. Stay up to date with the latest fashion trends and translate that knowledge into compelling product recommendations and styling tips for customers.

**About You**
- **Sales-Driven Mindset**:You thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities.
- **Customer-Centric Approach**:You’re passionate about providing exceptional service and creating memorable shopping experiences.
- **Retail & Leadership Experience**:At least one year of retail management experience preferred, with a proven ability to drive sales and support team success.
- **Confidence in Piercing Services**:Willingness to become a trained piercing specialist and provide expert guidance to customers.
- **Strong Communication & Selling Skills**:You know how to engage customers, build relationships, and close the sale.
- **Ability to Work Independently**:You’re self-motivated, organized, and can take charge when needed.

**Job Requirements**
- You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers.
- You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations.
- You hold a high school diploma or equivalent and have a minimum of one year of retail management experience, along with at least one year of overall retail experience.
- You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs).
- You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers.
- You are passionate about providing our customers with opportunities to express themselves freely every day.
- You are energized by interacting with customers and stive to provide excellent service throughout their visit.
- You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression.
- You have strong verbal and written communication skills to effectively interact with customers, employees, and management.
- You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling.
- You’re a driven team player with a positive attitude and willingness to learn.
- You’re self-motivated and organized, as some of our stores may require you to work alone at times.
- You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales.
- You can create a curated fashion look with product during your shift.

**Perks and Benefits**
- Full-Time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance)
- Generous employee discount on Claire's products
- Opportunities for advancement and career development
- Fun and inclusive work environment with supportive teammates