Site Reliability Engineer

**Our mission**? Creating the freedom for SMEs to succeed in business and beyond, by delivering Europe’s leading finance workspace. We combine business-class tools (seamless invoicing, spend management, and pre-accounting) with unwaveringly attentive 24/7 support, designed to help businesses breeze through all things finance.

**Our journey**: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 500,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made it to the LinkedIn Top Companies French ranking

**Our values**:
**Customer focus |** Prioritize customers in everything you do

**Ownership |** Own your part, get things done

**Teamwork |** Make (team)work easy

**Mastery |** Continuously raise the bar

**Integrity |** Always do what’s right, and respect people

**Our beliefs**: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 50% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality.

Discover the steps we took to create a discrimination-free hiring process.
- **Mission**: Join us as a **Site Reliability Engineer** to build a reliable & scalable stack for customers & Qontoers to support Qonto’s growth.
- **Impact**: As a **Junior** **Site Reliability Engineer**, you will play a key role in our mission to streamline and enhance our platform, enabling faster upgrades, simplifying its complexity to empower all tech department members.

Our SRE department is divided into four teams (15 talented engineers): Platform Reliability, Observability, and Storage. You will join the **Platform Reliability team** led by Morgan.

‍‍ **As a Junior Site Reliability Engineer at Qonto, you will**

**Look at the big picture**: You will contribute to building and deploying a new banking architecture at the European level

**Build robust solutions**: Work in collaboration with backend, frontend & security engineers to design, deploy & maintain our microservice infrastructure

**Improve velocity**: Reduce toil through automation and pragmatism

**Maintain availability**: Participate in the on-call rotation & post-incident reviews with backend engineers

**Contribute to shine through the tech ecosystem**: You will share your knowledge through communication, documentation, and talks

**What stack you can expect**

Cloud provider: AWS & a bit of GCP

Container technologies**:Kubernetes (EKS & GKE), ArgoCD, Argo Rollouts, Karpenter**

CI/CD**:GitLab CI, GitHub Actions**

Monitoring: Metrics with **Prometheus & Thanos,** traces with **OpenTelemetry,** on-call **with OpsGenie,** and logs with **Elasticsearch & Loki**

DB and messaging**:AWS RDS PostgreSQL, Elasticsearch, DynamoDB, SQS, Redis, and Kafka**

Programming language**:Go**

Infrastructure as Code**:Terraform**

**What you can expect**

Learn to use **problem-solving methodologies**

**Develop microservices** to reduce toil

Spend time **designing robust solutions** by taking into consideration Qonto scaling needs (20 000 to 60 000 logs per second, 20 000 pods, 180 microservices & 4000 deployments in production per month)

**Autonomy in proposing solutions** in a bottom-up approach while avoiding biased thinking using the Qonto way (lean methodologies)

Work on **modern stacks** through GitOps & challenge the technical status quo

**Collaborate with other teams** on tech challenges, spec reviews, brainstorming & problem-solving sessions

**About your future manager**:
Your manager will be Morgan. His leadership style is built on autonomy and trust, encouraging his team to experiment, learn, and grow. He promotes a strong team spirit where everyone can fully express themselves and contribute. He guides by always maintaining a clear vision of our objectives and the value we bring to the company. This approach allows each team member to develop their skills while staying aligned with our collective mission.

**About You**

**Experience**: You have an experience working with infrastructure tools & developing high-quality tested tools to reduce toil (in a fast-paced/startup environment would be a plus). You have production experience managing Kubernetes clusters and their workloads.

**Programming skills**: You have at least one experience in a programming language, and you're passionate about leveraging these languages to develop efficient and scalable solutions for infrastructure management and automation.

**Problem solver**: You are a pragmatic and solution-oriented engineer, with an interest in solving problems and delivering value; You embrace failure to raise the level of quality of each service/stack.

**Impact maker**: You want to build a product that is used by thousands of companies, in a fast-growing environment while preserving a high level of reliability

**Curiosity**: You are a curious and ope