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Education Advisor
il y a 2 semaines
Bayswater Education is a vibrant network of global educational centres dedicated for over 70 years to educate and inspire global people through a life-changing educational experience. We’re passionate about growing communities of global thinkers and explorers, at home and abroad - whatever their story. We set up Bayswater Education because we want young people from every walk of life to get a buzz from discovering new cultures, exploring new flavours, and learning what’s out there. We think of them as global spirits, like ourselves.
At Bayswater Education, we're not just reimagining education; we're revolutionizing it. We're on a mission to provide young minds, locally and globally, with life-changing adventures and a chance to cultivate a social conscience. Our promise is simple - "Bayswater offers global education experiences with captivating course content, expert delivery methods, and soft skills to help our students prepare for the future of work."
The Education Advisor will require excellent communication and inter-personal skills in face to face and by phone; projecting a courteous and professional manner at all times when representing the college.
**Key responsibilities**:
- Dealing with walk-in enquiries and selling our courses & programmes to them.
- Answering (mainly by phone) prospective student enquiries received through our web site or any other marketing campaign: social media, Google Ads, other directories, etc.
- Updating the company CRM with all prospective student details, follow up information, sales, tasks, etc.
- Helping in all marketing strategies to promote Bayswater College in Paris: Collaboration with other business, sponsorships, local fairs, etc.
- Being aware about the competitors in the Paris area. Prepare an annual report about the competitors in the area with price comparation, promotions, etc.
- Helping in the marketing strategy in the international market to promote the brand.
- Ensuring excellent customer service is provided to our students consistently.
- Keeping a good relationship with current students to manage their course extensions.
- Following the agreed internal processes and procedures and resolving issues quickly and efficiently
**Knowledge, qualifications and skills**:
- An undergraduate degree focus on business, marketing, sales, language or tourism (desirable)
- Overseas studying/working experience, ideally with exposure to an international environment for 3-6 months.
- Fluency in both written and spoken French.
- Fluency in both written and spoken English.
- A third language will be a plus. German, Arabic, Japanese(desirable).
- Experience of working with international clients (desirable)
- Sales experience. Education industry or services (desirable).
- Customer service experience (desirable).
- High level of verbal and written communication skills.
- Well organised and able to manage a varied and demanding workload.
- Comfortable in meeting goals and working under pressure
**Personal Attributes**:
- Approachable, friendly and caring
- Resilient with a flexible, ‘can-do’ approach to work
- Results and customer focussed
- Has high expectations of self and others
- A team player and able to build rapport and engage with a diverse range of people
- Committed to equality and diversity
- Committed to continuous improvement through being outward looking and reflective
- Passion to deliver a time of their lives experience to our students
**What we offer**:
- Competitive remuneration package based on qualifications & experience.
- Access to our wide portfolio of courses offered for free or on discounted rates.
- Training & development opportunities with extensive career growth within a global organization.
- People centric, inclusive culture with regular wellbeing and social activities.
- Regular online networking and cross-departmental meetings with the Bayswater team globally.
Bayswater Education provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Bayswater Education Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
