Security Operations Engineer

**About the Role**:
This Security Operations Engineer position is integrated within a dedicated on-site team for one of our major clients. The main missions include:

- Ensuring the proper functioning of the client's operational solutions
- Handling client requests and resolving complex technical incidents (level 2 / 3)
- Being a key asset in perimeter security environments, supporting the team’s skill development in this technology

As such, you will be responsible for:

- Processing client requests: changes and/or complex incidents
- Identifying problems and analyzing their causes to propose and implement corrective action plans
- Managing escalations with clients and partners
- Maintaining client documentation and writing operational procedures

**About You**:
With a Bac+4/5 qualification, you have at least 3 years of experience in Security-related issues (ideally with an integrator).

You also possess strong skills with major vendors and publishers in the field, such as Cato, Fortinet, Prisma, F5, Cloudflare.

You are passionate about new technologies and your profession, have excellent interpersonal skills, and are comfortable with client interactions. You are dynamic and service-oriented.

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