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Data Insights

il y a 4 semaines

Paris, France TheFork Temps plein

Welcome to our fabulous world.

We are _TheFork_. Our mission is to_ _bring happiness through amazing dining experiences, _thanks to our 3 main products:
TheFork App : the restaurant discovery and booking app for every occasion

️ TheFork Manager : the tool to digitize restaurant operations and be in full control of your business

TheFork Pay & gift cards : the new and amazing dining payment experience

Creator of a unique model that disrupted the restaurant industry 15 years ago, we are now the leading dining platform across Europe and Australia. We are experiencing an exciting period of growth, and we need the greatest folks onboard. Together, we will make our wildest dreams come true

We strongly believe that our mission can only be achieved if we also bring happiness to our working environment. We do this by providing a flexible, multicultural and positive environment where each individual has the space to grow.

We nurture this happy culture through our core values: We are better together - We act like an owner - We genuinely care for our users and customers - We believe in transparency - We never stop learning - Speed wins

Oh And we are also part of the big Tripadvisor family ❤️

With love,

Your future buddies, the Forkies.

Context

Data is a Core component of TheFork strategy. In the company we leverage our data to transform our business and to provide compelling experiences to our customers.

For that purpose, TheFork data team was created 3 years ago as a central team supporting all business functions of the company and with the main mission being to accelerate the business thanks to data.

As data needs are growing, a new organizational model has just been implemented to support the expected scaling and leveling-up of Team Impact. The team has shifted from a skill-oriented model (with team organized around expert-units: Insights, product analytics, BI, etc) to a matricial-model with expertises being regrouped and coordinated into cross-skills taskforces focused on specific business domains.

Expected impact from the role

As the Director of Insights & Analytics, you will be responsible for the Insights & Analytics field of expertises and you will ensure that we leverage them to maximize the business impact delivered by the data team.

You will closely work with the TheFork executive team and Business leaders to ensure that the team successfully executes on its mission and vision. Especially to provide top-level insights and analytics capabilities which will allow Business teams to accelerate strategies by implementing well data-informed decisions.

You will manage our team of skilled and action-oriented data analysts, lead and promote our data-focused culture, and act as a key stakeholder in enhancing the leverage of data for business acceleration.

This position reports to the Chief Data Officer, himself reporting to the CEO. This role is expected to have a high impact on the organization.

Concretely, thanks to your role, we expect that in 18 month, we can consider that:

- We have brought our Business knowledge and monitoring capabilities to the next level

(business performance, customer patterns and behaviors, dynamics of our marketplace(s), competition landscape, etc) with an incremental level of understanding and actionability that helps us make a difference in our industry.
- If answers are not available off-the-shelves, key questions can be addressed easily and quickly

thanks to our assets and the agility of our team
- Our Data analysts has developed their next level of common practices and methodologies

that make them deliver as one team and with highest level of impact every day
- We can anticipate more on how data can accelerate the Business

: we have a projected view of the data and insights we will need to develop, which leads us to trigger the right data sourcing initiatives

Expectations from the Role

Under your leadership, the team of data analysts will be responsible for uncovering insights that explain business performance and/or drive the business forward, and influence internal stakeholders.

Your role will be to:

- Globally, align the strategy for the Insights & Analytics teams with the company business strategy

with a focus on creating partner value and partner with Business teams to establish a long-term roadmap for providing them with deep business intelligence
- Ensure that we bring the Business data leveraging

to the next level:

- Level-up Analysis and actionable insights generation skills, methodologies & tools so that any business question is addressed in the smartest way (efficiently delivered and with the best level of insights)
- Ensure that our Business teams are equipped with the best level of data, insights & tools to monitoring, understand and accelerate their strategies
- Develop standards with the team to ensure permanent level-up of quality of delivery
- Grow your team
:

- ²Create opportunities for team skill development & career progress