Quality Manager

**Company Description**:
Embross Group has over 30 years of software and hardware development experience across multiple industries including retail, health, transportation, aviation passenger service systems, access control, and entertainment.
- In May 2015, Embross acquired IBM’s Global Business Services, Travel & Transportation kiosk business. This has further strengthened Embross as a global leader in self-service travel kiosks and middleware, with over 28,000 units delivered globally.Embross has built extensive working experience in passenger service solutions and kiosks, systems integration, and significant specialized industry knowledge relating to IATA programs such as CUSS and CUPPs.**Key Responsibilities**:
Key Responsibilities
- Lead and manage a team of quality control personnel, providing guidance, coaching, and support as needed.
- Implementing methods to inspect, test, and evaluate products and production equipment.
- Work with suppliers and vendors to ensure that raw materials and components meet established quality standards.
- Implementing guidelines to improve our Software Development quality.
- Ensuring that products adhere to quality standards.
- Preparing reports by collecting, analyzing, and summarizing data.
- Working according to deadlines for the delivery of products.
- Training and managing production line staff in production practices and quality assessment of goods.
- Tracking products through the manufacturing process to ensure each process step is correct to deliver the required quality.
- Performing detailed and recorded inspections of final products so the products are up to industry and company standards.
- Eliminating products that are not up to standards and identifying the reasons for product issues.
- Standardize the same level of quality within our 2 plants.
- Manage and maintain quality control documentation, ensuring that all necessary records and reports are accurate and up to date.
- To be responsible for the ISO certifications
- Stay up to date with industry trends and best practices related to quality control, sharing knowledge and insights with team members and stakeholders.

**Required Technical and Professional Knowledge & Skills**:
Required Expertise
- Bachelor's degree in a relevant field, such as engineering or business.
- 5+ years of experience in quality control or a related field.
- Strong leadership and management skills.
- Excellent analytical and communication skills.
- Knowledge of quality control processes and procedures.
- Knowledge of relevant industry standards and regulations.

**Preferred Education**:
Business Administration, Quality Control Management**Travel Requirements**:
Overseas travel will be required.