Internal Control Apprentice

**Our mission**? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market.

**Our journey**: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 500,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made it to the LinkedIn Top Companies French ranking

**Our values**:
**Customer focus** | Prioritize customers in everything you do

**Ownership** | Own your part, get things done

**Teamwork** | Make (team)work easy

**Mastery** | Continuously raise the bar

**Integrity** | Always do what’s right, and respect people

**Our beliefs**: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 50% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality.

Discover the steps we took to create a discrimination-free hiring process.

At Qonto, our **Risk & Compliance Department** is divided into four teams:

- The **Internal Control team**, in charge of ensuring the Internal Control System is well deployed, in particular performing recurring permanent controls;
- The **Financial Crime team**, in charge of the definition and supervision of the AML/CFT system and performs enhanced investigations in case of suspicion (level 2);
- The **Regulatory team**, in charge of remaining compliant with any applicable law and regulation at any time;
- The **Risk team**, in charge of monitoring and managing Qonto's risk at any level.

Join Guillaume (Lead Internal Control) and his team of 6 internal controllers focusing on maintaining the operational mastery and efficiency of Qonto’s Operations department, ensuring accurate reporting, and strengthening compliance with laws and internal policies.

**‍‍ As an Internal Control Apprentice at Qonto, you will**
- Conduct autonomous controls (2-3 per month) focusing on operational processes across all markets, with a primary focus on France
- Analyze and assess onboarding and customer success processes to ensure compliance with internal standards
- Create detailed reports and design practical recommendations to improve operational processes
- Collaborate with stakeholders to implement control improvements and follow up on action plans
- Contribute to side projects to enhance our control framework

**What you can expect**
- You'll join a specialized team of 6 people within the Internal Control division, focusing on Operations and Growth - the largest division with the highest volume of controls
- Benefit from expert mentorship in a structured training program, adapted to your school schedule
- This 1-year apprenticeship is designed to allow you to develop deep expertise in internal control within a fast-growing fintech
- Your work will directly contribute to improving critical processes across markets, ensuring we maintain the highest standards as we scale

**About your future manager**

Your manager will be Guillaume, our Lead Internal Control:
**His background?**

Guillaume joined Qonto in March 2023 after close to 8 years in Internal Audit and Front Line positions within the Banking Sector. He is now leading the Operations section of a growing team of 6 talented people who provide an insightful & positive approach to foster risk awareness and continuous improvement at Qonto.

**What can he bring to the team?**

Upon joining Qonto, Guillaume contributed to build up a positive perspective on Internal Control, combining continuous improvement with pragmatic management of Qonto’s risks. With his strong operational-oriented mindset and methodological background, he is valued for his ability to train and mentor team members while maintaining high standards of control.

**About You**
- **Organization**:You have strong attention to detail and can manage multiple controls simultaneously while maintaining high quality standards
- **Communication**: You can articulate complex findings clearly and build constructive relationships with stakeholders
- **Problem-solving**: You enjoy analyzing processes and finding practical solutions to improve them
- **Proactive mindset**: You take initiative in your work and are eager to learn and grow in the field of internal control
- **Language**: Fluent in English to effectively communicate with international stakeholders**Perks**

An inclusive work environment. And so much more to help you succeed.
- Offices in Paris, Berlin, Milan, Barcelona, and Belgrade;
- Up to 2 remote days per week (depending on what your school allows);
- A meal voucher;
- Public transportation reimbursement;
- Great offers for sports and wellness activities;
- A progressive disability and