Waiter
il y a 2 semaines
Description de l'entreprise
Hôtel des Années Folles, rendez-vous des artistes et écrivains, des gentlemen et des aventuriers, Le Royal Monceau - Raffles Paris incarne depuis toujours ce je-ne-sais
- quoi parisien. Spontané, cultivé, audacieux: l’effervescence permanente de création et d’émotion qui y règne, attire les voyageurs en quête de vie parisienne. Ce Palace avant-gardiste au design contemporain se situe à deux pas de l’Arc de Triomphe et du Faubourg Saint-Honoré et compte 149 chambres et suites, dont 3 appartements privés.
Au Royal Monceau, l’art est omniprésent, avec un service exclusif d’Art Concierge, une Librairie des Arts, une Galerie d’Art et un Cinéma Privé.
L’offre culinaire est elle aussi portée par l’esprit de créativité qui anime tout l’hôtel, de l’effervescence du Bar Long aux deux restaurants : Matsuhisa Paris dédié à la gastronomie japonaise et Il Carpaccio, restaurant italien et gourmand. A ne pas manquer : les petits déjeuners et les brunchs du restaurant La Cuisine, Le Spa My Blend by Clarins et sa piscine spectaculaire baignée de lumière naturelle est quant à lui un véritable havre de paix où l’on aime à se perdre, pour mieux se retrouver.
Description du poste
En tant que Gouvernant Générale H/F, vous dirigez l’équipe Housekeeping composée d’environ 90 collaborateurs
Les principales responsabilités sont:
- superviser la propreté quotidienne de l’ensemble des chambres et lieux publics.
- gérer, encadrer, former l'ensemble du personnel d’étages et de lingerie,
- veiller à l’hygiène et à la propreté des chambres et des locaux
- participer conjointement avec le service technique aux programmes d’entretien et de rénovationsEtre garant (e ) de la qualité des services et des prestations offerts au client en respectant les procédures et standards du Groupe Raffles. - assurez les relations avec les sociétés extérieures et le suivi des prestations réalisées par ces societés
**Qualifications**:
Profil recherché:
- Leadership, aptitudes managériales et organisationnelles
- Sens du service
- Souci du détail, réactivité
- Connaissance du système informatique Opéra
- Formation Tourisme-Hôtellerie
- 5 ans d’expérience idéalement acquis dans un hôtel de catégorie similaire ou environnement international, dont 3 ans à un niveau de management.
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