Global Investigation Leader 2
il y a 2 jours
bioMérieux S.A. Global Investigation Leader 2 Within the "Industry Manual Microbiology Investigation Unit" of the Global Industry Customer Service (GiCS), we are looking for an Application Specialist - Investigation Leader. **What will be your responsibilities ?** You are responsible of the Complaint Handling Process. It includes also the management, the coordination and the accountability of the end to end investigation process. This role will provide an effective level of support (troubleshooting, answers to questions) to subsidiaries and distributors in order to ensure the customer’s complete satisfaction. **Your missions**: - Drive complex situations and provide efficient technical support to subsidiaries and distributors on different microbiology ranges (culture media, API, Bioball, third party products) intended for Health and Personnal Care customers. - Be responsible and lead the investigations of concerned range of products - Lead meetings related to complaints/investigations, and work closely with other experts departments (R&D, Manufacturing Site, Quality Assurance ). - Provide strong leadership in tracking the status of investigations, escalate concerns to management in a timely manner and propose actions plan for resolution. - Have a key role in preparation and during audits - Coach subsidiaries/distributors on support desks activities and troubleshooting. - Develop the support tools for subs and distributors to use in the support of customers (troubleshooting, guides, FAQ) - Provide feedback on product/service issues to R&D, manufacturing and the PMO team, to help with continuous improvement of our products - Perform complaint trend analysis and be the Voice of Customer for other departments. Have an overview of the main products issues inside the team. **Who are you ?** - Bachelor or equivalent in field of expertise related to microbiology and at least 3 years’ experience in industrial microbiology. - Knowledge of the Health and Personnal Care market will be a plus. - Knowledge in laboratories practices and in bioMérieux industry products, in particular those related to manual microbiology. - You are recognized for your leadership, and your ability to convince and gain buy-in. - Good communication skills, good team spirit, analysis and synthesis, ability to work autonomously - Committed to customer and to service with a sense of urgency and accountability. - Fluent English
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CDD - Ingénieur Qualité Transport International H/F
il y a 5 jours
Craponne, France Biomerieux Temps pleinNotre département Qualité Globale Manufacturing et Supply Chain recherche un Ingénieur Qualité Transport International qui évoluera en CDD de 12 mois au sein du département Qualité Globale et sera rattaché au Responsable Qualité au sein d'une équipe de 6 collaborateurs. Quelle est votre mission chez bioMérieux ? Vous soutenez les activités...
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Healthcare Global Strategic Account Manager
il y a 2 semaines
Craponne, France bioMérieux sa Temps pleinA family-owned company, bioMérieux has grown to become **a world leader in the field of in vitro diagnostics**. For almost 60 years and across the world, we have imagined and developed **innovative diagnostics solutions** to **improve public health**. Today, our teams are spread across 45 countries and serve 160 countries with the support of a large...
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Global Solution Manager for Potency Testing
il y a 5 jours
Craponne, France bioMérieux sa Temps pleinA family-owned company, bioMérieux has grown to become **a world leader in the field of in vitro diagnostics**. For almost 60 years and across the world, we have imagined and developed **innovative diagnostics solutions** to **improve public health**. Today, our teams are spread across 45 countries and serve 160 countries with the support of a large...
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Global Solution Manager Food Safety F/m
il y a 7 jours
Craponne, France bioMérieux sa Temps pleinA family-owned company, bioMérieux has grown to become **a world leader in the field of in vitro diagnostics**. For almost 60 years and across the world, we have imagined and developed **innovative diagnostics solutions** to **improve public health**. Today, our teams are spread across 45 countries and serve 160 countries with the support of a large...
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Is - Test Practice Leader (H/F)/nb)
il y a 1 heure
Craponne, France bioMérieux sa Temps pleinbioMérieux S.A. IS - Test Practice Leader (H/F/NB) bioMérieux Global Information Systems est une organisation mondiale en charge du développement informatique et de l'accompagnement de la transformation digitale. Parallèlement à la récente transformation de son organisation, bioMérieux Global IS a mis en place un département dédié à la...
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Cdd - Global Communication Marketing & Digital
il y a 2 semaines
Craponne, France bioMérieux Temps pleinA family-owned company, bioMérieux has grown to become **a world leader in the field of in vitro diagnostics**. For 60 years and across the world, we have imagined and developed **innovative diagnostics solutions** to **improve public health**. Today, our teams are spread across 45 countries and serve 160 countries with the support of a large distribution...
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Global Customer Service Field Specialist
il y a 2 jours
Craponne, France bioMérieux sa Temps pleinA family-owned company, bioMérieux has grown to become **a world leader in the field of in vitro diagnostics**. For 60 years and across the world, we have imagined and developed **innovative diagnostics solutions** to **improve public health**. Today, our teams are spread across 45 countries and serve 160 countries with the support of a large distribution...
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Global Animal Protein Segment Manager
il y a 2 jours
Craponne, France bioMérieux sa Temps pleinA family-owned company, bioMérieux has grown to become **a world leader in the field of in vitro diagnostics**. For 60 years and across the world, we have imagined and developed **innovative diagnostics solutions** to **improve public health**. Today, our teams are spread across 45 countries and serve 160 countries with the support of a large distribution...
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CDD - Ingénieur Qualité Transport International H/F
il y a 5 jours
Craponne, France Biomerieux Temps pleinActeur mondial dans le domaine du diagnostic in vitro depuis 60 ans, bioMérieux conçoit, développe, produit et commercialise des solutions de diagnostic (systèmes, réactifs, logiciels et services) destinées à des applications cliniques et industrielles, qui déterminent l'origine d'une maladie ou d'une contamination pour améliorer la santé des...
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Global Customer Service Specialist
il y a 1 semaine
Craponne, France bioMérieux Temps plein**Global Customer Service Specialist F/H/NB**: Location: CRAPONNE, France Position Type: Unfixed Term Job Function: Customer Service bioMérieux S.A. Global Customer Service Specialist F/H/NB **bioMérieux has a position open for a Global Industry Customer Service Engineer Specialist to be based in Craponne, France.** Within the Global Industry Customer...
