Assistant-e Qualité Client

Requisition ID: 33488- Job Location(s): Reyrieux, FRDanfoss Climate Solutions est leader dans la conception et la production de solutions durables et efficaces sur le plan énergétique pour l'industrie, le bâtiment industriel ou résidentiel et l'ensemble de la chaîne du froid.

La dimension mondiale du groupe Danfoss (42000 personnes dans 100 pays) conforte la présence internationale de Danfoss Climates Solutions.

**Responsibilities**:

- Revue et suivi des PPAP clients.
- Suivi des indicateurs - Claim Handling Time, Genba, PPM, Customer Loyalty Index.
- Revue et analyse des 8D en provenance des usines
- Suivi du temps de fermeture des réclamations.
- Support sur les revues de process / qualité systeme.
- Assistance équipe qualité client Europe. Back up si besoin.

**Background & Skills**:

- Orientation client et proactivité
- Esprit d’équipe
- Qualité d’organisation/planification
- Capacité a travailler dans un environnement multiculturel
- Anglais écrit / oral
- Connaissances Pack Ms Office

**Danfoss - Engineering Tomorrow**:
At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.

Following our founder’s mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off
- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off
- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.