Personal Security Agent

**About Bond**:
Bond is a high-growth security company that offers various high-quality services to corporations, institutions, healthcare companies, to the government and to individuals. Bond combines high technology and AI with human operational excellence.

Bond’s primary business is delivering personal security and peace-of-mind to individuals. This service is offered by some of the largest and most sophisticated corporations in the world to tens of thousands of their employees. You can view the Problem and Unique Bond Solution here.

**Description**:
Bond is expanding and is seeking motivated individuals to support our Command Center Operation in Paris, France. This is a unique opportunity for you to join us and be a part of a highly professional and innovative security team. The Personal Security Agent will provide safety and security support for our Members in France and globally.

Monitor and analyze inquiries and member support requests to quickly choose the best solutions and solve problems thoughtfully

Provide a valuable and meaningful experience for our members by being attentive to their needs

Exercise good judgment to ensure the utmost quality and ultimately high satisfaction by our customers and clients.

Document, process, record and report information in verbal, written and electronic form, either in real-time or post-incident. Note that Employees will be exposed to sensitive data and must comply with all data privacy policies.

**Must haves**:

- CNAPS card for Bodyguarding / Executive Protection
- Fluent in French and English.
- Minimum of 1-2 years of experience in customer support or security, working for an organization with a dedication to helping others.
- Associate’s degree from an accredited college or university.
- Excellent computer skills and experience with Microsoft Office and/or G-Suite
- Effective communication, including the ability to listen and communicate clearly.
- High energy, high attention to details, process oriented, and professional.
- The ability to pick up on auditory cues with varying rates of volume intensity.
- The ability to remain seated for extended periods of time.
- The ability to accurately read and quickly respond to computer-generated data and readouts with variations in color and refresh rate.
- The ability to successfully complete a thorough background and reference check.
- Current, valid and Clean Driver’s License.

**Nice to haves**:

- Bachelor’s degree from an accredited college or university.
- Prior experience in security or safety.

**This role may be a hybridized role with the potential of operating from home. If/when operating from home, you will need the following**:

- Wired, High-Speed Broadband service with a minimum download speed of 150 Mbps in a dedicated (single person use) environment or 300 Mbps if in a shared environment
- Well-lit, dedicated and quiet area from where to work without interruption or distraction. Must have a neutral visual or neutral virtual background.
- Workspace large enough to accommodate one monitor and a notebook computer.

**Salary Range**:

- **Base pay**: Dependent on experience.
- **Bonus**: Quarterly bonus for full-time team members
- **Stock Options**

**Total Rewards**

As a high-tech security start up, efficiency is vital to the work we perform daily. As a result, we've built a workplace culture that respects your time, allows you to take ownership of your projects and find opportunities to lead in your day-to-day experience.

We’ve been thoughtful in our approach to benefits, rewards, and perks that will impact our team members holistically as we continue to scale and grow.

At Bond, You’ll Enjoy:

- Complete meritocracy: we reward people based on their contribution to the mission and adherence to the Bond culture not on other factors.
- Compensation above industry level.
- Stock option grants at a high growth startup.
- Health insurance premiums for all full-time team members, heavily subsidized for you and your dependents.
- Quarterly bonuses for full-time team members.
- Paid time off and sick time benefits.
- Complimentary security services for you and your loved ones ($450 value per person).
- Growth and development opportunities to advance your career - as we grow as a startup, we strive to promote from within.

Bond is an equal opportunity employer and values diversity at our company. All applicants will be considered without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), sexual orientation, age, marital status, veteran status, or disability status.

Bond maintains a drug-free workplace and may perform pre-employment substance abuse testing and background checks, where permitted by law.

**Job Types**: Full-time, Permanent

Pay: From 25,770.00€ per year

**Experience**:

- Customer service: 1 year (preferred)
- Security: 1 year (preferred)

**Language**:

- French (required)
- Engl