Senior QA Engineer

Super Dispatch is looking for a QA Engineer to help ensure the stability and high quality of our products and services. In this role, you will work within an agile team, supporting carriers and shippers in the Vehicle Transportation Industry across the United States. Your mission will be to identify and prevent potential issues, improve testing processes, and contribute to the overall reliability of our platform.

**Outcomes**:

- Collaborate with the development team in investigating, reporting, and fixing bugs.
- Perform manual acceptance testing, exploratory testing.
- Build and maintain the test cases documentation.
- Be a quality assurance leader within the team you work with and within Super Dispatch in general.
- Collaborate on testing and quality assurance projects across teams within Super Dispatch.
- Facilitate collaboration with engineers, product managers, and designers during the development and testing process.
- Be a valued member of an autonomous, cross-functional agile team with its mission, comprised of a product manager, UX designer, a frontend engineer, and a backend engineer.
- Be a leader of the QA engineering community of Super Dispatch, affecting and driving our quality assurance standards across the company.

**Competencies**:
If you consider yourself an eager learner, a conscientious worker, and a thoughtful, kind, supportive human, you might just thrive at Super Dispatch.

To be successful, you will need a combination of problem-solving, troubleshooting, and communication skills. We expect you are:

- Collaborative - you closely work with team members in other fields like backend, design, frontend, and product management to help solve business problems effectively.
- Proactive - you act without being told what to do. You bring new ideas to the company.
- Flexible / Adaptable - you adjust quickly to changing priorities and conditions. You cope effectively with complexity and change.
- Move fast - you execute quickly and get things done.
- Growth driven - you seek growth in learning, efficiency, and celebrate wins.
- Customer focus - you are truth-seeking individuals who can empathize with customers. You patiently listen and take feedback to solve problems for customers.
- Communication - You can comfortably communicate in English (speaking and writing). You are able to share knowledge and experience with team members via documentation.

**Minimum requirements**:

- Have at least 5 years of professional experience in general, at least 1 year of which is experience working in an agile product-driven environment as a Manual Quality Assurance Engineer.
- Strong knowledge of the theory of testing;
- Expertise in requirements analysis and clarification;
- Experience with bug tracking systems, as well as with bug reports creation and verification
- Familiar with tracing logs (DataDog, Segment)
- Understanding of DB requests (SQL, Postgres)
- Experience in using Postman, Charles, or similar API research tool
- Experience with CI/CD tools
- Have a good understanding of the basics of general web, browser and mobile technologies.
- Intermediate-level English (including, speaking and writing).
- You have experience with QA automation tools, such as **Cypress**, Espresso, Appium, XCUITest.

**What We Do**:
Our mission at Super Dispatch is to transform the world of vehicle shipping by becoming the leading platform for moving cars. For too long, the auto transport industry has been left without effective tools and instead given outdated processes and disconnected systems. The Super Dispatch platform is a one-stop-shop for everything Carriers and Shippers need to move cars faster, smarter, and easier. Backed by cutting edge technology and best-in-class software, Super Dispatch is the advanced auto transport experience taking carriers and shippers into the future.

**Who We Are**:
Our diverse team is comprised of highly motivated professionals with a passion for solving big problems with technology. Our core values are built around learning, growing, evolving, and continuous experimentation. We believe and practice taking bold risks. We embrace failure as a lesson. We put our team first. We are committed to supporting each other and helping each other grow on this journey.