Data Center Operations Technician
il y a 2 semaines
At i3D.net, we provide world-class global coverage with one of the **most interconnected networks** in the world. Our solutions focus on low latency, zero packet loss, and unmatched scalability, enabling seamless experiences for millions of users worldwide. With dedicated support, bespoke solutions, and cutting-edge technology, we deliver reliable, cost-efficient infrastructure that empowers game developers and businesses to scale effortlessly. Partnering with major names like** Nvidia, DuckDuckGo, Discord**, and **Ubisoft**, we are shaping the future of gaming and network technology.
As a Data Center Operations Technician in the Hardware and Bare Metal team at i3D.net, you’ll be the hands-on expert ensuring the smooth operation of our global datacenter hardware. From installing and troubleshooting to maintaining and upgrading (move-add-change-delete), your work directly impacts the performance and reliability of the infrastructure powering some of the world’s largest gaming companies.
**Key Responsibilities**:
- Hardware Setup & Maintenance:
- Install, configure, and troubleshoot datacenter hardware, including servers and network gear.
- Handle tasks like swapping servers, managing cables, and keeping racks organized.
- Set up RAID configurations, work with BMC ports, and image servers.
- Collaboration & Coordination:
- Work with internal teams and vendors to handle deployments, maintenance, and new site setups.
- Keep documentation and the knowledge base up to date with everything you learn.
- Optimizing & Innovating:
- Improve rack designs, cooling systems, and power management.
- Suggest smarter ways to work, making operations faster and more efficient.
**What success looks like in the first year**:
- **You’ve got it covered**:Confidently manage installations, troubleshooting, and maintenance.
- **Team Player**:Your contributions make things easier for everyone, and your ideas help the team improve.
- **In the loop**:You understand how our datacenter operations work and how everything fits together.
**About you**:
- **Problem Solver**: You’ve got solid experience, troubleshooting hardware, and resolving issues in datacenter environments.
- **Technical Know-How**: You’re familiar with RAID setups, BMC ports, imaging servers, and swapping or configuring hardware.
- **Networking Skills**: You know your way around network setups, cable management, connectors, and configuring SFPs.
- **Physical Capability**: You’re comfortable lifting 45kg and live within 50km of our Montreal Datacenter for on-call shifts.
- **Organized**: You’re familiar with ITIL or Agile principles and keep clean, detailed documentation.
- **French fluency**: You have solid French skills for written and spoken communication when needed. Fluency in English is a must.
- **Work Location & On-Call**: On-site, full-time (5 days per week). You’ll be part of a rotating on-call schedule (one week every 5 weeks) with additional compensation; on-call duties may occur outside business hours and can often be handled remotely.
- **Bonus Skills**: You understand server urbanization and can determine where servers should go based on power and capacity.
**Why Join i3D?**:
- **Sustainable & Global gaming customers**: Join a company with over 20 years of success, working with gaming leaders like Ubisoft and Discord.
- **Skill Development**: Advance your career with clear growth paths, hands-on learning, and meaningful projects.
- **Free Games**: Enjoy lifetime access to Ubisoft’s game library
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