Travel and Expenses Manager

**Our mission**? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market.

**Our journey**: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 450,000 customers. Thanks to our wonderful team of 1,400+ Qontoers, we also made it to the LinkedIn Top Companies French ranking

**Our values**:
**Customer focus |** Prioritize customers in everything you do

**Ownership |** Own your part, get things done

**Teamwork |** Make (team)work easy

**Mastery |** Continuously raise the bar
- I**ntegrity |** Always do what’s right, and respect people

**Our beliefs**: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 50% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality.

Discover the steps we took to create a discrimination-free hiring process.

As a Travel & Expenses Manager at Qonto, your hands-on approach will not only be about managing policies and tools but also providing direct assistance to Qonto employees and meticulously reviewing all expenses to ensure they align with our policies.

Your mission is to enhance the travel and expense management process, making it more efficient, cost-effective, and user-friendly. By working closely with our People Ops team, led by Natalia, you'll have the unique opportunity to shape the transition of this role from Finance to People Ops, directly impacting our team's satisfaction and operational efficiency.

‍‍ **As a Travel & Expenses Manager at Qonto, you will**:

- **Be the frontline support for Qonto employees**, assisting them with their travel and expenses inquiries, ensuring a smooth and responsive experience.
- **Implement and oversee the deployment of Workday Expenses**, becoming the central figure for expense management at Qonto.
- **Manage our travel management tool**, TravelPerk, and administer the Qonto app for company cards, ensuring seamless travel arrangements and transactions.
- **Drive cost optimizations **through diligent negotiations and continuous policy and process improvements, directly contributing to Qonto's financial health.
- **Conduct rigorous controls**, validations, and reporting on expenses, fostering transparency and compliance across the board.

**What you can expect**:

- **A unique role at the crossroads of Finance, Operations, and People Ops,** offering a chance to pioneer new processes and policies that enhance Qontoers' experience.
- **A hands-on opportunity** to directly assist our team, making a tangible impact on their day-to-day operations and satisfaction.
- **Advanced tools and methodologies** including Workday Expenses, TravelPerk, and Qonto's own app for managing company cards, equipping you with the best resources to succeed.

**About your future manager**:
Working directly under the leadership of Natalia, you'll be part of a team that's at the forefront of redefining how People Ops contributes to the organization. Natalia's experience and vision for the team will be instrumental in your onboarding and success in this role.

**About You**:

- **Experience**: Your background in procurement, workplace/office management, or customer support, coupled with experience in a People team, equips you with a unique blend of skills for this role.
- **Mastery**: Exceptional project management abilities, with a knack for spotting and implementing efficiencies in processes and tools.
- **Curiosity and Communication**: You're outgoing, innovative, and proficient in technology, with fluency in English (French is a bonus), enabling you to effectively support and communicate with all Qontoers.
- **Autonomy**: You are highly autonomous with a strong drive, specializing rather than managing, and eager to embrace learning opportunities.

**Perks**

A tailor-made and dynamic career track. An inclusive work environment. And so much more to help you succeed.
- Offices in every country to welcome you anytime you want (France, Germany, Spain, Italy and Serbia);
- Competitive salary package;
- A meal voucher;
- Public transportation reimbursement (part or global);
- A great health insurance (depending on the country);
- Employee well-being initiatives: access to Moka Care to take care of your mental health and great offers for sports and wellness activities;
- A progressive disability, and parenthood policy as part of our commitment to the Parental Act (1 in 6 of Qonto employees is a parent) and childcare benefits with selected partners;
- Monthly team events.

**Our hiring process**:

- Interviews with your Talent Acquisition Manager and future managers
- A rem