Field Service Engineer 3

il y a 4 jours

Meylan, France Lam Research Temps plein

**The Group You’ll Be A Part Of**

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

**The Impact You’ll Make**

As a Field Service Engineer at Lam, you will step into the limelight of customer support. Your work goes beyond installations and troubleshooting; it ensures the operational excellence of our complex semiconductor equipment. You're on the front lines, understanding customer needs and collaborating with various teams to deliver solutions.

In this role, you will be based in Meylan, working mainly on customers sites.

**What You’ll Do**
- Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites.
- Perform analytical problem-solving, troubleshooting, conduct diagnostics, and isolate issues to the component level, and take corrective actions to minimize downtime, system interruptions, and equipment malfunctions.
- Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.
- Assist in complex field modifications and updates, maintaining records and reports to coordinate activities between Lam and the customer.
- Troubleshoot and create customer response action plans to support customer needs.
- Transparently discuss opportunities and challenges with customer to increase trust.
- Provide technical instruction and mentoring for more junior engineers.

**Who We’re Looking For**

**Minimum Qualifications**:

- Bachelor’s degree in Electronics, Engineering, or related field and 5+ years of experience; or Master’s degree with 3+ years; or equivalent work experience.
- Previous experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment.
- Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.
- Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit.
- Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods.
- Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed.

**Preferred Qualifications**
- Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite.
- Communication skills, both written and verbal, in English.
- Foundational analytical and problem-solving skills.

**Our Commitment**

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

  • Field Service Engineer 3

    il y a 4 jours

    Meylan, France Lam Research Temps plein

    Requisition ID **189171** - Date posted **05/13/2025** - Work Location Model **On-site** - Work Location **Meylan** - Work Country **France** **The Group You’ll Be A Part Of**: The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity,...

  • Field Service Engineer 3

    il y a 2 jours

    Meylan, France Lam Research Temps plein

    **The Group You’ll Be A Part Of** The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and...

  • Field Service Engineer 3

    il y a 2 semaines

    Meylan, France Lam Research Temps plein

    **Responsibilities**: Technical - Responsible for providing quality on-site repair and maintenance service of complex electro-mechanical systems. Analytical troubleshooting of technical problems to component level. Performs complete installation/relocation start-up services - Troubleshoot equipment problems and conduct diagnostic procedures to isolate...

  • Field Process Engineer 3

    il y a 1 semaine

    Meylan, France Lam Research Temps plein

    **Responsibilities**: Technical - Responsible for completion of process support and installation of Lam equipment at customer sites. This includes evaluation and documentation of process outputs of hardware modifications/upgrades to existing systems. - Plan, conduct and technically direct moderately complex projects. - Define problems and objectives, develop...

  • Field Service Engineer 2

    il y a 1 semaine

    Meylan, France Lam Research Temps plein

    **The Group You’ll Be A Part Of** The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and...

  • Mgr, Field Service

    il y a 18 heures

    Meylan, Auvergne-Rhône-Alpes, France Lam Research Temps plein

    The group you'll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and...

  • Mgr, Field Service

    il y a 15 heures

    Meylan, Auvergne-Rhône-Alpes, France Lam Research Temps plein

    The group you'll be a part ofThe Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.The...

  • Field Application Engineer

    il y a 6 jours

    Meylan, France Dolphin Design Temps plein

    For the English version, it's here ! Au sein de l’organisation commerciale, vous deviendrez l’interface technique de nos clients / prospects. Vous serez "la référence" technique des directeurs commerciaux et représenterez le savoir-faire de Dolphin auprès de nos clients. Vous opérerez sur les territoires Européen ou Américain. **VOS PRINCIPALES...

  • Regional Product Support Engineer 3

    il y a 3 jours

    Meylan, France Lam Research Temps plein

    The Group You’ll Be A Part Of The Customer Support Business Group focuses on enabling our customers with premier customersupport throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes. The...

  • Cad Engineer

    il y a 6 jours

    Meylan, France Dolphin Design Temps plein

    In a context where connected objects require more and more performance, more and more autonomy, and where data exchanges are exploding, the need for frugality in power consumption becomes crucial. Our technologies reconcile the need for more performance, more frugality but also more sustainability. Dolphin Design ambition is to reconcile technological...