Cloud Infrastructure Engineer

Job Introduction
Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the key European Institutions, agencies and organisations across Europe.

We are currently seeking an experienced and dynamic **Cloud Infrastructure Engineer **to join our team in Strasbourg Office.

Main Responsibilities

**Responsibilities**:

- IT support, design and troubleshooting ranging from large Server, SAN farms to complex platforms;
- Configuration/Troubleshooting of Virtual environments: VMware vSphere, vSAN, Horizon;
- Server management, Operating System (OS) knowledge (UNIX, Linux, Windows);
- Design, implementation and administration of backup and restore on solutions like VEEAM and StoreOnce;
- Administration of servers, bladesystems and composable infrastructure;
- Administration of Storage systems on traditional SAN, CEPH and VSAN;
- Managing OCP platform in DEVOPS mode with related supporting systems like Red Hat Service Mesh, GitHub, Helm, GitOps, Ansible Automation Platform, Kafka;
- Development, execution and troubleshooting of Ansible and Powershell scripts;
- PKI and certificate administration;
- Administration of monitoring systems like Nagios, Splunk;
- Administration of Oracle infrastructure, namely EXADATA and ZDRLA;
- Administration of mail servers and mail relays (postfix), anti-virus and anti-spam;
- Centralized deployment of software and updates.

**Education**
- Minimum 4 years of relevant education (master or equivalent) after the secondary school.

**Minimum experience**
- Minimum 9 years of relevant professional experience

**Additional needed qualification, knowledge and skills**
- **EU Nationality is mandatory**:

- Knowledge and experience with HW management, racking, cabling, replacement, FW upgrades;
- HW/SW inventory and configuration management;
- Advanced knowledge and experience with VMWare (vSphere, vSAN, Horizon);
- Knowledge and experience with managing Oracle HW;
- Knowledge and advanced experience in Redhat, Windows OS administration of large farms;
- Active Directory (AD) / LDAP and Keycloak Management;
- Network Attached Storage (NAS) and distributed file systems; Page 1 of 2 Service Description
- Centralized IT security policy management;
- Knowledge and experience in administration of servers, bladesystems and composable infrastructure;
- Knowledge and experience in administration of Backup & Storage systems (VEEAM, StoreOnce, vSAN, traditional SAN and CEPH);
- Advanced script development and troubleshooting skills (Ansible, PowerShell);
- Experience in software compliance monitoring and enforcement;
- Advanced knowledge of OCP platform administration with supporting tools like Red Hat Service Mesh, GitHub, Helm, GitOps, Ansible Automation Platform, Kafka;
- Knowledge to support mail servers and mail relays (postfix), antivirus and anti-spam;
- Basic knowledge on DB systems, MS SQL, Oracle and Elastic search;
- Knowledge and experience with monitoring and observability systems (configuration, customisation, further development), Prometheus, Grafana, ElasticSearch, Fluentd, Kibana, Jaeger, NAGIOS and Splunk;
- Excellent analysis and problem-solving skills;
- Experience in managing highly available environments and multiple site support;
- Familiar with ITIL/ITIL V3 processes, in particular incident, change, capacity and configuration management

About The Company
Serco, the trusted partner of European Institutions and International Organizations with over 30 years of excellence, we offer tailored solutions, from Information System support to dynamic consultancy for EU institutions.

**Why should you join Serco ?**
- Chance to contribute to innovation in the public services sector
- A company passionate about diversity and inclusion
- Permanent employment with comprehensive Serco Benefits package.

**We are diverse and inclusive organisation**

At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.

In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.
- If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team_

**Important**

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
- Please contact the recruitment team if needed_

**Data Protection**:
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