Product Designer

**Basics**:

- **Based in**: Paris or full-remote position (1-hour difference from Paris timezone)
- **Contract**: Temporary contract
- **Manager**:Léa (our Product Director)
- **Team**: Product & Design
- **Start date**: ASAP

Shipup is a 50+ people company that envisions a world where **brands keep their promises along the entire customer journey.**

That's why we enable brands to take control over the most volatile part of the customer experience —the post-purchase— so they increase brand loyalty and save support costs

**Our company culture & values**:

- **Ownership**:

- We choose to be here and to do what we do. We are responsible for our objectives and for the output of our work._
- ** Initiative**:

- Taking action without direction from above to improve our knowledge and come up with solutions to problems. Initiative is a key reason for success, and places an obligation not to stifle it._
- ‍ **Empowerment**:

- We encourage those below us to take action and support them if they make mistakes. We explain what we want accomplished and allow flexibility in how it is accomplished._
- **Caring**:

- Being concerned about our co workers, our customers and the customers of our customers._
- **️‍ Ambition**:

- Always seeing bigger and having a strong desire and determination to succeed._

**Job description**:
We’re looking for a **F**reelance** Product Designer** until we find the right person internally.

**Our promise **:you will be in an environment where design is already considered essential You will also have a wide range of responsibilities, from user research to UI design and testing.
- Partner closely with our Tech and Product teams **to plan and scope our product roadmap**
- **Craft every detail of new product features**, from idea to UX to pixel-perfect execution
- **Test what you crafted **to learn from our customers
- Help us **improve our existing set of features** by finding key areas of improvement
- **Improve our new design system **recently deployed and help us to make it grow
- **Implement the best practices & processes** (from user research to implementation)
- **Spread the design culture** within the teams

**Our team**:
You’ll join our **Product & Design team** led by Léa (our Product Director) and Quentin (CTO/CPO & Co-founder):

- 2 product managers

**Engineering team**: 8 advanced/senior developers, 1 Data Engineer/Analyst and 1 VP of Engineering
**Project management **:SCRUM sprints of 2 weeks (daily, planning, retro, grooming )

Our technical platform is divided into two squads:

- ** Online-shopper perceived value **:this squad has the ownership of all features that are directly dedicated to end-customers. Squad members will focus on features for which the benefits are mainly perceived by / or directed towards the latter.
- **Merchant perceived value **:this squad has the ownership of all features that benefit directly the Merchants. Squad members will focus on providing our merchant’s operations and CS teams with the tools and resources they need to be successful.

**‍ Our stack**:
**ROLE**
- Asana
- Figma
- Hotjar
- Heap
- Product Board
- Zeroheight
- Storybook
- Dovetail
- Metabase

**Global**
- Slack, messaging platform
- Notion, collaboration platform
- PayFit, payroll & compliance for french talents
- Lattice, people success platform
- Deel, payroll & compliance for international talents

**What you have...**:
**Y**ou could be a good fit if**
- You’ve worked for **at least 4 years in product design **(from user research to implementation)
- You can **untangle hard conceptual problems and have sharp intuition** for how people use (or wish they could use) products (UX).
- You **care about the business needs**, implications, and possibilities of your designs. You don’t get stuck on pretty UI, and can balance between craft, speed and the bottom line.
- You have **strong beliefs**, loosely held. You’re a **good listener who likes to collaborate.**
- You can **create pixel-perfect visual designs** (UI)

**Nice to have**
- You can do **basic-level coding in HTML + CSS + Javascript**. (We use React for the front-end)
- You already have a significant experience on a **B2B or B2C SaaS product**

**What you’ll get**:
**International **:we acknowledge our differences and celebrate them. D&I in our place of work is something we require every employee to champion.

**People-centric company **:our people matter, work-life balance is important at Shipup. Our employees talk about it here.

**Startup spirit & structured environment **:a fast-paced environment, where there is a lot to learn but, at the same time, you are in a mature, organized environment with a clear product vision

**Seniority **:our team is mostly composed of senior talents, ideal for learning and growing quickly

**Recruitment process**:
Our interviews are suited to our flex remote policy, it means you can choose whether you want to attend them on-site or remotely.

️ **(Optional) Scree