Kyc Senior Compliance Analyst

Company Description

MANGOPAY is a leading European fintech that is shaping the future of exchanges by building powerful payment technologies for marketplaces and crowdfunding platforms.

We specialize in providing payment technologies that enable platforms to process funds easily and automatically at scale. We currently have over 2,500 clients across Europe - including highly innovative marketplaces like Vinted and Rakuten - for whom we have processed over 22 billion euros since our creation in 2013.

Our daily operations are centered around three core values: entrepreneurship, collaboration, and diversity. We have seven offices across Europe and are proud to foster an inclusive and dynamic work environment that has helped us become an innovative leader both locally and internationally.

**Job Description**:
In order to support the continuous growth of our company, we are recruiting a KYC Senior Compliance Analyst.

**What you'll be doing**:
As a member of the MANGOPAY’s Support & Services team, you will be responsible for:

- Process KYC documentation to onboard our client’s end users
- Be a point of escalation for the junior members of the Team
- Follow and comply with internal procedures and contributes to keeping them up to date
- Ensure appropriate treatment of compliance alerts, escalating when required to the manager/supervisor,
- Organize, plan, and prioritize workload, and complete other assigned special projects as needed
- Accurately document and update records in required systems
- Support different internal teams for KYC process and screening aspects on existing relationships.
- Contribute ideas on ways to improve our services, you will work closely with the Team Lead on area of improvement
- Maintain performance objectives such as Key Performance Indicators (SLA, response time, etc.)
- Perform additional duties within the department as needed

**Qualifications**:
**What will make you successful**:

- You have a excellent understanding of financial services and its regulations
- You are independent, flexible, and proactive work style with effective problem-solving skills
- You have excellent organization and time management skills and you know how to prioritize your tasks based on if they are either urgent vs important
- You have a knowledge of Salesforce
- You have an eye for detail, you are willing to learn and to continuously develop your skills
- You are able to work efficiently under pressure
- You are a team player with the ability to work independently
- You have an excellent level (both verbal and written) in English and French. An additional language is appreciated
- You have a previous experience of at least 3/5 years as KYC/AML analyst
- Degree in Law or Business Administration is an asset but not mandatory if you have a relevant former experience.

Additional Information
**Why you’ll love working here**:

- Career development and opportunities for growth
- A possibility to learn with on demand training program on hard and soft skills
- Fun office culture with events and celebrations
- Team building activities
- Diversity, sharing, openness
- If you are based in France (Full Remote):

- Lunch Vouchers via Swile
- Free gym and language lessons subscriptions
- Parental Act program + days off to take care of your little one(s)
- 25 days + 11 days (RTT) to rest
- Complementary health insurance

**Recruitment process**:

- HR Call
- Interview with team manager
- Interview with head of department
- Offer