IT Business Analyst

**Ipsen** is a dynamic and growing global specialty-driven **biopharmaceutical company **focused on **innovation and specialty care.**

We aim to make a sustainable difference by significantly **improving patients’ health and quality of life **and providing them with effective therapeutic solutions for unmet medical needs through differentiated and innovative medicines in oncology, neurosciences and rare diseases.

**The patient is at the heart of everything we do**, and we also care for our employees because they are the ambassadors who truly make the difference. We attract and develop bold, agile, entrepreneurial individuals who take full ownership of their decisions; leaders drawn by a purpose to make a direct impact through their work in people’s lives.

We offer employees a wealth of **fulfilling challenges & growth opportunities**, and the chance to contribute within a fast-moving organization, an organization that is genuinely game-changing.

Partner with Global **Medical Affairs and R&D Operations** to lead the analysis of business problems, translate requirements into innovative technical solutions, and continuously optimize processes through cutting-edge technology. Be at the forefront of digital trends and data integration, driving impactful change and efficiency.

**Main Responsabilities**:
Customer-Centricity
- Focuses on the customer’s experience with systems and tools
- Owns & tackles customer pain points and/or irritants and seeks opportunities to increase client satisfaction and adoption.
- Proactively proposes innovative solutions to the business to address its changing goals and needs.

Guarantees the proper selection of IT solutions for the customer business domain
- Understands the goals, challenges, plans, and processes related to the customer business domain.
- Manages requirements gathering, prioritizing, and negotiating with business stakeholders to ensure the delivered solution meets or exceeds end user’s expectations.
- Solves or leads others to resolve problems, aiming to influence the business in a positive way. Evaluates ways of prioritizing opportunities to streamline business and/or system processes.

Participates as a key member of business solutions implementations
- Assures proper selection, planning, implementation, testing and validation, training, and transition to Support of solutions which meet end user requirements.
- Helps facilitate clear communication and coordination between business stakeholders, IT delivery teams, and vendors.
- Identifies points for continuous improvement and contributes to their implementation
- Recommends system changes to innovate and improve efficiency and business outcomes
- Contribute to solve problems and challenge that occurs in existing solutions already in place

**Experience / Qualifications**:

- Master’s Degree or Engineer in the medical business domain relevant to pharmaceutical or biotechnology medical affairs or clinical development operations
- At least 5 years of experience working as an IT professional in a similar position.
- Knowledge of processes and solutions related to medical affairs as clinical activities: Study management, Investigator Sponsored Studies, Programs, Publication Management,e.g. Envision Platform, Veeva Platform,
- Knowledge of processes related to R&D Operations: Project planning, Capacity management, Resource management, Cost Management, Portfolio Management e.g. Planisware, Microsoft Project Online,
- French and English fluent mandatory

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