QA Analyst

**About** Swan, a European fintech company, is the easiest way to add banking features to your product. This can be called “Banking-as-a-Service” or “Embedded finance”. We built Swan so that anyone can start embedding banking features within just minutes of visiting our website. Swan is truly fast and easy to use. Swan already has 60 customers across 10 European countries, large enterprise and startups alike. They include Carrefour, Pennylane, Alma, and Ride.Capital. We’re on track to take things much, much further, by embarking on Europe — localizing our product, and internationalizing our team and partner portfolio. Swan has received 21M€ funding from VCs like Accel and Creandum. We’re a Mastercard principal member and a licensed financial institution, passported across Europe. We have a hybrid remote-work policy, with 100+ Swanees across offices in Paris, Berlin, with Barcelona on the way Wherever you’re coming from, come as you are We’re open to all kinds of people, from all walks of life. If you’re excited about joining a European fintech adventure, Swan is the way * **Job description** Swan has a diverse team of engineers from all over the place. Co-building is at the heart of the way we work. We believe in challenging each other. Being frank, but empathetic is the best way to get things done It’s also more fun. We are looking for a QA Analyst who is excited about helping us growing our software quality. As a QA Analyst, you will work closely with the IT team, the integration team, the product team and other business stakeholders throughout the product lifecycle. You will wake up each morning with 2 main goals: - Help us to identify and monitor the whole issues on Swan’s platform - Help us to write tests to improve our software * Your mission* - Writing the functional tests and creating the performance tests - Creating the user journey steps - Running the tests - Creating bugs tickets - Monitoring the existing issues tickets - Creating process - templates, RACI, good practices * What is a typical week for a QA Analyst at Swan ?* - Every morning you will assist to the teams meetings - You will be monitoring the Linear board issue to follow up the bug tickets - You will create the test cases for the new features - You will identify the tests to create for the user journey - Meetings with the Product Managers to identify the new feature tests cases/corner cases - You will analyze the bugs of the week with our Head of QA to report all the issues created - You will identify the process missing and write a new quality process to implement in the company - You will run the TNRs before every main release * Preferred experience* **You’re a great match if**: - 2-4 years of QA experience as QA tester or QA analyst in a start-up, scale up, or in the banking / fintech industry - Ability to design/perform backend (API) tests would be a big plus - You can read the logs and analyze them - Strong analytical skills, you have an eye for detail - JS or GraphQL automation experience would be such a good surprise (not mandatory) - Ability to communicate with clarity, humility, and precision - Excellent working abilities in English - Our ideal teammate: Empathetic. Skilled. Frank. We love to challenge each other, and we leave our egos at the door. It’s okay if you don’t tick all the boxes — don’t let imposture syndrome prevent you from applying * About Swan* **Perks of being a Swanee**: - ESOP packages available - Flexible remote policy, ask us about it - The best health insurance: Alan - Swan encourages you to have fun staying fit, thanks to partnerships with Classpass & Gymlib. - We respect your lunch break. Mid-day free-time is sacred and our French office even provides a Swile card to cover your meal on work days. - Twice a year we go somewhere gorgeous (a chateau, a mountain) where we reconnect, deep-dive into big topics, and relax. - This isn’t a perk, it should be the rule, but diversity and inclusion are important at Swan. We’re working hard to get better every day. **Our values**: **Be human**: Be straightforward, transparent, and sincerely care. It's all about integrity and doing the right thing. **Ambition**: We’re in this for the long game. We want to transform the entire market, and be the engine for Europe’s next tech champions **Collaboration**: We believe in the power of collective intelligence. We love to challenge others' ideas and be challenged in return. May the best ideas win. **"Move fast, don't break things”**: If we must choose between security and going fast, we choose security. We are in banking, after all. **Make everything simple**: Simplicity. * Recruitment process* - A 30-min video call with Amélie, our Talent Acquisition Manager, to get to know you, understand your career expectations and answer your questions - An interview with Mathieu, our CTO - An interview with our Head of Engineering