Derivatives Lead Middle Office
il y a 22 heures
Who we are looking for:
The Derivatives Lead, AVP is responsible for all aspects of Middle Office operational support and daily governance across the EMEA teams supporting derivative products (OTC and ETD) traded on behalf of an EMEA administered client. Furthermore, the manager will serve as providing a daily point of escalation for client and third party escalation and issue resolution.
In depth understanding of Middle Office Operations required across multiple products - OTC and Exchange Traded Derivatives (ETD)
Minimum 5 years’ experience within Middle Office Operations with a minimum of 3 years staff management.
What you will be responsible for:
As an Assistant Vice President within EMEA Middle Office Derivatives you will:
- Establish and manage effective senior oversight of client operations teams for a specified IM client for processing, control and lifecycle management functions within remit.
- Act as point of focus, communication and accountability for the delivery of the service to our client for the in-scope functions.
- Develop and maintain key contacts and relationships with the client.
- Develop and maintain relationships with key internal stakeholders including other business lines and corporate functions, COEs, as well as external stakeholders (custodians, brokers etc.).
- Serve as senior escalation and closely monitor escalation queries and facilitate accurate and timely responses and resolution
- Ensure that operational client service delivery standards (KPIs) are maintained and enhanced where appropriate for our global delivery model.
- Support Derivatives activity in any client orientated scope of service definition and SLA negotiations.
- Constantly review policy, procedures and controls in order to reduce risk and enhance operational service delivery and effectiveness.
- Proactively work to conceptualize and implement measurable process improvements and client solutions.
- Ensure full compliance with internal policies working with CIS, Risk and Compliance managers as required.
- Provide EMEA oversight management including regular reviews, objective setting and planning in line with business line and corporate goals.
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