Sales Support Junior

**About Albea & the Product line that is recruiting**
Albéa is a global leader in beauty, personal care, oral care, pharmaceutical and food packaging.

**Scope**
- This position reports to the Business Development & Country Manager of Spain

You will be responsible to:

- manage the sales of small & medium customers of the Spanish Domestic Area for Tubes (plastic and laminate). Turnover of up to 2M€
- Identify and develop new customers
- Assist the Business Development & Country Manager of Spain with ad-hoc admin tasks related to existing business

You will be based in Barcelona and visit on a regular basis customers and/or our plants.

**Main activities**
1- Manage the sales of small & medium customers of the Spanish Domestic Area for Tubes (annual turnover up to 2M€).

2- focus on new business leads. Develop and win new deals with prospects or existing smaller customers.
Missions are:

- Act as first point of contact for new leads.
- Ensure all new projects/quotes are entered into Winforce (pricing tool) - training will be provided.
- Communicate pricing and product details clearly.
- Arrange sample dispatch and share existing technical documentation for your own customers but also for the Country Manager.
- Maintain regular contact with customers to understand their requirements and provide timely and efficient responses to their queries.
- Manage customer price list and share latest version with Customer Service.
- Ensure new customer accounts are set up promptly and credit checks completed by finance.
- Co-ordinate with Country Manager of Spain to create customized sales plans that will target new and prospective customers for the Spanish Sales Area.
- Monitor and report the status of sales leads. Prepare meeting minutes and distribute as appropriate (prospection pipeline database).
- Carry out store checks every quarter - training will be provided.
- Ensure trials, artworks or development costs are properly quoted and PO’s received to avoid invoicing issues or delays after project start.
- Liaise closely with Customer Service teams to ensure best in class service is provided to our customers.
- Be available to attend sales trainings as and when required (trainings will be held occasionally within Europe).

3-Assist the Business Development & Country Manager with ad-hoc admin tasks relating to existing business.
Missions are:
o Track and update the sales pipeline through Winforce
- Update customer price list on behalf of the Country Manager and share latest version with Customer Services.
- Arrange sample dispatch
- Co-ordinate meetings preparations (coordinate service & quality KPI across the plant, extract sales figures, marketing portfolio)

**Accountability including KPIs**
- Guarantee to maintain and grow the business, reach sales performance target on both volume and profitability
- Guarantee a good sales service, continuously improve customer satisfaction
- Guarantee that Albea key performance factors, such as profit, working capital, overdue, etc. are maintained and improved
- Lead the RFQ process with all the appropriate internal stakeholders (Pricing, development teams and plants) and with the support of the Country Manager
- Bring support to the Country Manager and track the sales pipeline proactively with the Commercial Excellence team.

**Profile (Experience & qualifications)**
Degree: Bachelor's Degree or above and/ or at least 12 months experience in FMCG environment.

Experience / Know-how: Knowledge of Microsoft Office package with particular focus on Excel, PowerPoint.

Additional competencies/Behavior:

- Ability to work as member of a team
- Experience and skill in prioritizing tasks - efficiently managing your workload and time
- Excellent communication and negotiation skills
- Fluent in Spanish and English (spoken & written).

Packaging experience will be a strong advantage, but is not a must.