Affreteur/affreteuse

Focused on securing capacity for loads (loads to trucks), the Carrier Representative role combines sales, account management, and operational execution to meet the transportation needs of the customer. The Carrier Representative develops and builds relationships with the carrier community in order to grow their portfolio and ensure freight moves in accordance with customer expectations.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consist of, but are not limited to, the following:
Execution:

- Ensures assigned and open-board freight moves in accordance with customer expectation by matching capacity to shipments. Focuses on acquiring and growing auto-assigned loads to build their business. May be directed to work on specific freight
- Provides day to day problem resolution; identifies issues, seeks input from others to help determine the best course of action and implements solutions. Works closely with internal partners (account management, operations or leadership) on shipment updates, problem resolution and/or operational execution

Capacity Procurement:

- Secures capacity on a shipment by shipment basis by calling carriers, taking inbound calls based on interest generated from load boards, negotiating rates, and making buying decisions
- Ensures capacity meets specific load requirements
- Utilizes internal pricing tools to purchase capacity within cost parameters and at market rates
- Engages internal resources for help interpreting carrier analytics and leveraging other tools to guide informed buying decisions
- May manage an existing carrier or lane within a certain geography

Internal and External Relationships:

- Develops new carrier relationships by researching carriers in the marketplace, generating leads, calling potential carriers, initiating contact with key stakeholders and qualifying the account
- Based upon carrier needs, may participate in carrier account reviews with more senior level employees and/or leadership asks questions to understand current and future business needs, discusses recent wins/losses and identifies opportunities for additional business
- Establishes contacts and builds relationships to form an internal network of resources

Quality:

- Drives the automation of carrier activities (automation compliance) in accordance with company strategy. If needed, engages internal SMEs to partner with in selling CHR's automation products and services
- Ensures quality expectations are met on all assigned business
- Complies with expectations as defined in internal trading rules
- Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required:

- High School diploma or GED
- French native or C1. At least B2 in English (written and verbal) C1 would be a big plus
- Bachelor’s degree from an accredited college or university
- Proficient in Microsoft Office Suite programs
- Ability to persuade, motivate, negotiate, and influence others
- Ability to thrive under deadlines and work in a team environment, while also delivering independent results
- Strong prioritization skills, multi-tasking skills, and works with a sense of urgency
- Values a diverse and inclusive work environment

Type d'emploi : Temps plein

Salaire : 22 000,00€ à 26 000,00€ par an

Avantages:

- Horaires flexibles
- Titre-restaurant

Programmation:

- Périodes de travail de 8 heures

Capacité à faire le trajet ou à déménager:

- 14000 Caen: Faire le trajet sans problème ou prévoir un déménagement avant de prendre son poste (Exigé)