Quality Technician

About JLG, an Oshkosh company

JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.

SUMMARY

Provide purchase part support as required to ensure SQA objectives are met. Provide assistance to suppliers as needed to achieve consistency in performance.

ESSENTIAL DUTIES AND RESPONSIBILITIES
- Work closely with suppliers, Design and Manufacturing engineers, Materials Management, and shop personnel to ensure continuous quality/productivity improvement.
- Perform stockroom audits/ investigations on suspect purchased items as required to determine compliance.
- Initiate discrepancy reports when required.
- Review defective purchased items at all locations assigned to determine cause of failure. Initiate and assist suppliers and internal departments in corrective actions sufficient to prevent recurrence.
- Review warranty items at all locations assigned to determine cause of failure. Initiate and assist suppliers and internal departments in corrective actions sufficient to prevent recurrence.
- Initiate discrepancy reporting per Quality Assurance Procedure 4.2
- Provide first article inspections when required per Quality Assurance Procedure 4.2
- Assist in reviews and research on problems identified monthly from assigned Quality Cost Reports as assigned.
- Communicate professionally with suppliers concerning required assistance in problem solving or corrective actions.
- Communicate part or problem status to all departments affected within Pierce concerning purchase parts.
- Perform special activities as required to achieve department and company goals and objectives.
- Through educational resources and seminars, in-house training, keep abreast of the latest technologies for quality improvement for suppliers.
- Order replacement parts, on defective items for account 6727.
- Provide support to Quality Management as assigned.
- Develop and implement process or procedure improvements to maintain goal days of inventory in SQA area.
- Develop and implement procedures to ensure all work completed in the area is done safely.
- Develop floor plan which creates highly efficient throughput of material.

BASIC QUALIFICATIONS
- 1 plus year(s) of related work experience

PREFERRED QUALIFICATIONS
- Associate’s degree in a related field