Gbs - Payroll & Benefits Country Team Leader - Fr

Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

Syensqo Job Grade: S18

**_Job Overview and Responsibilities_**

Syensqo is creating its internal Global Business Services (GBS) to cover Finance, Procurement and Human Resources activities. We offer you to work in a dynamic and collaborative environment and to contribute to this group’s transformation.

Join us in one of our locations to be part of this transformation journey from the start.

The incumbent will deliver payroll services (including benefit management) according to the service catalog:
Our Payroll and Benefits team is integrated in the GBS HR Service Line.

As a Team Leader you will lead and develop a team of ~ 6 people responsible for the payroll services (including benefit management) according to the given procedures:

- Ensure compliance with local regulation and company standards.
- Ensure the payroll production at the right time and in the appropriate way.
- Evaluate every request raised by the local HR BSA management.
- Analyze the information for reporting purpose and proactively report any inconsistency.
- Partner with external payroll, time and benefits provider to ensure the best services.

Key Responsibilities of a Team Leader
- Manage the department & staff.
- Set priorities and/or plan work for a weekly or daily schedule.
- Ensure that team output is in line with applicable delivery indicators, quality, deadlines, cost and work in line with group standards (e.g. Health and Safety)
- Organize and assess work of the team.
- Act as an expert of the domain and coach people toward accountability in terms of deliverables.
- Ensure team member development and career progression.
- Inform, train, motivate, coach all team members to facilitate their growth.
- Promote spirit of accountability, speak up to act as problem solver.
- Ensure business continuity and backups are in place.
- Ensure or perform training activities (ex: onboarding of new employees in the team)
- Deliver operational services.
- Monitor KPIs and OPIs to ensure delivery of service in line with customer expectations.
- Analyse structural issues and collaborate with Service Owner to fix them
- Ensure compliance with Group Internal Control, policies and audits, and perform the relevant checks.
- Ensure work instructions/operating procedures are periodically updated.
- Prepare and publish all reporting on time and with the required quality.
- Find and implement quick fix solutions for problems or escalate issues.
- Ensure appropriate follow-up by the team of all pending issues, identifying trends, recurrent issues and taking appropriate actions/contacts internally or externally to address root causes.
- Ensure continuous improvement & innovation.
- Proactively monitor payroll process KPIs and OPIs, analyse gaps to target performance and propose and lead performance improvement initiatives.
- Promote innovation in the team and import new ideas and solutions from internal & external contacts.
- Collaboration across the organization, vendors and with Service Owner to maintain standardization cross fertilization and improve automation.
- Acquire and update knowledge about rules, and adapt process to business needs
- Maintain knowledge about payroll process & tools, and about the Group policies and procedures.
- Collect all input from Service Line Management to develop knowledge of the team.
- Learn and share best practices in the team.
- Stay updated about customer requirements/specificities and future needs of company and customer.
- Create trusting partnership with stakeholders (internal or external)
- Be known and recognized by BSA stakeholders.
- Take ownership and resolve escalation requests from stakeholders.
- Create, maintain and be active in networking.
- Initiate and maintain improved collaboration, across GBS/BSA organization, to accelerate improvement.

**_ Education and Experience_**
- Bachelor’s degree in human resources, Law, Accounting,...or similar.
- Experience in payroll.
- Fluent in English, knowledge of another language (especially

French, Dutch or Italian) is a plus.
- Good knowledge of IT Tools (Word, Excel,...), knowledge of SAP is a plus.
- Being a team player who demonstrates strong interpersonal skills and good.

time management.
- Being curious and eager to improve his/her own knowledge.
- Proactive and autonomous working style

**_Must-have skills_**
- Knowledge in payroll process and systems
- Fluent in written English
- Attention to detail to maintain the highest operational standards.

**_Nice-to-have skills._**

**_Must-have language skills_**
- Fluent in English (written) and in local languages (depending by the